Front Desk & Guest Experience Host
Front Desk & Guest Experience Host

Front Desk & Guest Experience Host

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage reservations, and provide local insights at a luxury golf resort.
  • Company: Luxury golf resort in Sefton, UK, focused on exceptional guest experiences.
  • Benefits: Free meals during shifts, training opportunities, and discounts on hotel stays.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Strong communication skills, friendly attitude, and multitasking ability.
  • Other info: Join a supportive team with a passion for excellence in guest service.

The predicted salary is between 24000 - 36000 £ per year.

A luxury golf resort in Sefton, UK, is seeking a Reception Team Member to be the first point of contact for guests. Responsibilities include welcoming arrivals, managing reservations, and providing local information.

Ideal candidates will have strong communication skills, a friendly demeanor, and the ability to multitask.

The position offers a competitive benefits package, including free meals during shifts, training opportunities, and discounts on hotel stays. Join a supportive team dedicated to exceptional guest experiences.

Front Desk & Guest Experience Host employer: Marine & Lawn

Join a prestigious luxury golf resort in Sefton, UK, where you will be part of a dedicated team committed to delivering exceptional guest experiences. With a competitive benefits package that includes free meals during shifts, extensive training opportunities, and discounts on hotel stays, this role offers not just a job but a pathway for personal and professional growth in a supportive work culture. Embrace the opportunity to make a meaningful impact as the first point of contact for our valued guests.
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Contact Detail:

Marine & Lawn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Guest Experience Host

✨Tip Number 1

Make sure to showcase your personality during the interview! We want to see that friendly demeanour you’ve got. Smile, be approachable, and let your passion for guest experiences shine through.

✨Tip Number 2

Research the resort before your interview. Knowing about their services and local attractions will help you stand out. We love candidates who show genuine interest in what we do!

✨Tip Number 3

Practice your multitasking skills! Think of examples from your past where you juggled multiple tasks successfully. We want to hear how you can handle busy times at the front desk.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive team.

We think you need these skills to ace Front Desk & Guest Experience Host

Strong Communication Skills
Customer Service Skills
Multitasking Ability
Friendly Demeanor
Reservation Management
Local Knowledge
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Highlight Relevant Experience: Make sure to mention any previous roles where you've interacted with guests or managed reservations. We love seeing how your past experiences can contribute to creating exceptional guest experiences at our luxury resort.

Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you're excited about being a Reception Team Member and how your skills align with what we’re looking for. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Marine & Lawn

✨Know the Resort Inside Out

Before your interview, take some time to research the luxury golf resort. Familiarise yourself with its amenities, services, and local attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the guest experience.

✨Show Off Your Communication Skills

As a Front Desk & Guest Experience Host, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled guest inquiries or resolved issues in the past.

✨Demonstrate Your Multitasking Abilities

In this role, you'll be juggling various tasks at once. During the interview, be ready to discuss situations where you've effectively managed multiple responsibilities. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Embrace the Friendly Demeanour

A friendly attitude goes a long way in hospitality. Make sure to smile and maintain a positive tone throughout the interview. This will reflect your ability to create a welcoming atmosphere for guests, which is crucial for the position.

Front Desk & Guest Experience Host
Marine & Lawn
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