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- Tasks: Keep our hotel sparkling clean and ensure guests feel at home.
- Company: Marine North Berwick is a luxury hotel offering unforgettable experiences on Scotland's East Coast.
- Benefits: Enjoy perks like discounted stays, meal allowances, and a pension from day one.
- Why this job: Join a passionate team dedicated to creating memorable guest experiences in a stunning location.
- Qualifications: No experience needed, just a positive attitude and attention to detail!
- Other info: Flexible shifts available, including weekends and holidays.
The predicted salary is between 20000 - 28000 £ per year.
Marine North Berwick and Spa has an exciting opportunity for an experienced Room Attendant to join our team, reporting directly to our Executive Housekeeper. Every guest wants to feel comfortable and relaxed while they stay with us and that’s only made possible by our hardworking and passionate housekeepers.
Who are we?
Marine North Berwick is a leading luxury destination in the East Coast Scotland, boasting 2 function rooms, 2 meeting rooms, 84 bedrooms, and a luxurious spa & Leisure, we offer the perfect location for Weddings, Events, conferences, meetings, team building and so much more. We pride ourselves on exceeding our customers expectations by delivering a 1st class service to all of our guests.
- Consistently delivering and maintaining the highest standards of cleanliness, room preparation and presentation throughout the Hotel, including deep cleaning exercises
- Taking huge pride in ensuring the cleanliness, presentation and hygiene of your allocated rooms, corridors, service and public areas are always achieved
- Restocking and replacing items in guest rooms, bathrooms and public areas, making sure our guests have everything they need, in advance of their arrival or return to their room
- Servicing our guest bedrooms and bathrooms by making beds professionally following our procedures clearly and attentively; cleaning all surfaces and floors; showers, baths, basins and toilets, all of this to the highest standard
- Vacuuming bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; checking the vacuum cleaner each week; expertly using the correct cleaning materials for each task
- Performing any other duties as advised by the Senior Housekeeping team
- Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude
- Provide an excellent guest experience
- Reporting any defects such as faults and any areas of concern
Requirements
- Previous experience in a hospitality or hotel environment is advantageous but not essential.
- Strong attention to detail and ability to work efficiently with minimal supervision.
- Excellent organisational skills and the ability to manage time effectively.
- A positive attitude and a commitment to providing outstanding service to guests.
- Physical stamina to perform cleaning tasks throughout the shift, including lifting and moving items as needed.
- Flexibility to work varied shifts, including weekends and holidays as required by the hotel’s operational needs.
Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and service excellence!
The Perks
- Enrolment in pension from Day 1 for all eligible team members
- Meal on each shift in a dedicated team member area
- Access to everyday discounts from high street retailers
- Discounted hotel room rates for you and your family (T&C’s apply)
- Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
- Incentive schemes
- Employee Assistance Programme
- Access to participating in healthcare plans and insurance plans
- Car Parking
- Life Assurance
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at the interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
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Hotel Room Attendant employer: Marine & Lawn
Contact Detail:
Marine & Lawn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures used in luxury hotels. Understanding the expectations for cleanliness and presentation will help you demonstrate your commitment to high standards during any interviews.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've maintained cleanliness in previous roles. Be ready to discuss specific situations where your efforts directly contributed to guest satisfaction.
✨Tip Number 3
Highlight your ability to work efficiently with minimal supervision. During conversations, mention instances where you successfully managed your time and tasks independently, as this is crucial for a Room Attendant role.
✨Tip Number 4
Demonstrate your positive attitude and commitment to service excellence. Share stories that reflect your dedication to providing outstanding guest experiences, as this aligns perfectly with the values of Marine North Berwick.
We think you need these skills to ace Hotel Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that match what Marine North Berwick is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or similar roles. Emphasise your attention to detail, organisational skills, and any relevant achievements that demonstrate your ability to maintain high standards of cleanliness.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Marine North Berwick that appeal to you, and explain how your skills and experiences make you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Marine & Lawn
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring cleanliness or organisation in your past roles.
✨Demonstrate Your Customer Service Skills
The role requires a commitment to providing outstanding service. Be prepared to share examples of how you've gone above and beyond for guests or customers in previous positions.
✨Discuss Your Time Management Abilities
With the need to manage multiple tasks efficiently, it's important to convey your organisational skills. Talk about how you prioritise tasks and manage your time effectively in a busy environment.
✨Express Your Flexibility
The job may require working varied shifts, including weekends and holidays. Make sure to express your willingness to be flexible with your schedule and your understanding of the demands of the hospitality industry.
