At a Glance
- Tasks: Manage events from start to finish, ensuring exceptional service and client satisfaction.
- Company: Join Marine & Lawn Hotels, renowned for creating unforgettable experiences in stunning golfing destinations.
- Benefits: Enjoy a bonus scheme, pension enrolment, meal perks, discounts, and a positive team environment.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to creating memorable guest experiences.
- Qualifications: Outgoing personality, strong organisational skills, and effective communication are essential; experience with Opera & Delphi is a plus.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 24000 - 36000 Β£ per year.
There has never been a better or more exciting time to be a part of the Rusacks St Andrews team. Do you enjoy being a part of a talented team? And creating empathic guest experiences? If you do, we\’d love to meet you.
We are looking for an Events Executive to join our team of distinguished hospitality enthusiasts. The hotel reopened in 2021 following a full hotel refurbishment and our goal is to create the greatest golf hotel experience in the world.
THE OPPORTUNITY
As an Events Executive, you will be responsible for handlining events from start to finish, ensuring that our clients receive outstanding service. You will be responsible for quoting, responding to incoming inquiries, sending out proposals, issuing contracts, conducting property show rounds, creating BEO function sheets and following up with the client post-event, with a focus on repeat business.
JOB DUTIES AND RESPONSIBILITIES
- Receive and follow up on event enquiries in a timely manner.
- Deliver show rounds whilst telling the hotel stories to clients.
- Conduct detailed and organised appointments.
- Create detailed BEO function sheets for all functions & events, and issue them on a weekly basis.
- When required, join the weekly function sheet meetings with all departments.
- Managing a busy email inbox and appointment diary.
- Liaise & build good working relationships with all departments and external suppliers.
- Maximise sales & revenue by converting business and up-selling.
- Smooth operation & organisation of events from enquiry to planning, through to handing over to the operational team.
- Post-event, post extra charges if required and conduct client follow-up to obtain feedback and encourage repeat business.
WHAT WE ARE LOOKING FOR FROM YOU
- An outgoing and confident personality with the ability to work independently as well as part of a busy sales team.
- Be standards-driven and detail-orientated with the ability to organise and plan ahead.
- Ability to multi-task and make sound decisions in a fast-paced environment.
- Ability to communicate effectively in English, both verbally and in writing.
- Working knowledge of /Opera & Delphi (desirable).
- Strong problem-solving skills with a positive can-do attitude.
- You can adapt to all situation @types, keeping calm and collected.
- Computer skills.
The PERKS
- Bonus scheme
- Enrolment in pension from Day 1 for all eligible team members
- Meal on each shift in a dedicated team member restaurant
- Access to everyday discounts from high street retailers
- Discounted hotel room rates for you and your family (T&Cs apply)
- Refer a Friend Scheme β just by putting a good word in for a friend you could earn some extra cash
- Access to participating in healthcare plans and insurance plans β just in case
- Positive team working environment
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
ABOUT US
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worldβs most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
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Event Executive - Rusacks St Andrews employer: Marine & Lawn
Contact Detail:
Marine & Lawn Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Event Executive - Rusacks St Andrews
β¨Tip Number 1
Familiarise yourself with the local area and the unique offerings of Rusacks St Andrews. Understanding the hotel's history and its connection to golf will help you engage with clients and create memorable experiences.
β¨Tip Number 2
Network with local suppliers and vendors who frequently work with the hotel. Building these relationships can provide you with valuable insights and resources that will enhance your ability to manage events effectively.
β¨Tip Number 3
Practice your communication skills, especially in delivering engaging presentations during show rounds. Being able to tell compelling stories about the hotel will leave a lasting impression on potential clients.
β¨Tip Number 4
Stay organised by using digital tools to manage your time and tasks efficiently. This will help you juggle multiple inquiries and ensure that no detail is overlooked when planning events.
We think you need these skills to ace Event Executive - Rusacks St Andrews
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Events Executive position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in event management, customer service, and any relevant software knowledge like Opera & Delphi. Use bullet points for clarity and focus on achievements.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Rusacks St Andrews that appeal to you and how your skills can contribute to creating exceptional guest experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Events Executive role.
How to prepare for a job interview at Marine & Lawn
β¨Know the Hotel's Story
Familiarise yourself with the history and unique features of Rusacks St Andrews. Being able to share engaging stories about the hotel during your interview will demonstrate your enthusiasm and understanding of the brand.
β¨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple tasks and events simultaneously. Discuss how you prioritise tasks and ensure smooth operations, as this is crucial for the Events Executive role.
β¨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with clients and various departments, showcasing your effective communication skills will be key to impressing the interviewers.
β¨Emphasise Your Problem-Solving Abilities
Be ready to discuss past experiences where you've successfully resolved issues or adapted to unexpected changes. Highlighting your positive attitude and ability to stay calm under pressure will resonate well with the hiring team.