At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain exceptional cleanliness and guest comfort.
- Company: Marine Ballycastle, a stunning coastal retreat with a focus on authentic hospitality.
- Benefits: Competitive pay, free meals, training opportunities, and discounts for you and your loved ones.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Join a fun, inclusive team and create unforgettable experiences for guests every day.
- Qualifications: Experience in hotel housekeeping leadership and a passion for high standards.
The predicted salary is between 30000 - 40000 £ per year.
Set along the stunning Antrim coastline, Marine Ballycastle is a welcoming coastal retreat where authentic hospitality and memorable guest experiences come to life. We exist to create unforgettable experiences for every guest, every time. For our housekeeping team, this means delivering exceptional standards of cleanliness, presentation, and comfort—ensuring every room and every space feels welcoming, cared for, and ready to impress.
What You’ll Do
- Lead the housekeeping function, ensuring the highest standards of cleanliness, presentation, and efficiency across all guest rooms and public areas.
- Lead, motivate, and develop the housekeeping team to deliver exceptional standards.
- Manage daily operations including room allocation, inspections, and productivity levels.
- Ensure all bedrooms and public areas are maintained to the highest standard at all times.
- Implement and maintain cleaning standards, procedures, and quality checks.
- Manage stock control, ordering, and cost control within departmental budgets.
- Work closely with Reception and Maintenance to ensure seamless guest experiences.
- Ensure compliance with all health, safety, and hygiene standards.
- Handle guest feedback and resolve any concerns promptly and professionally.
- Support recruitment, training, and ongoing development of the housekeeping team.
What We’re Looking For
- A strong, hands-on leader who takes pride in delivering exceptional standards and creating a positive, high-performing team environment.
- Previous experience in a housekeeping leadership role within a hotel environment.
- A strong eye for detail and a passion for high standards.
- Proven ability to lead, motivate, and develop a team.
- Good organisational and time management skills.
- Strong communication skills and the ability to work cross-functionally.
- A proactive, solution-focused approach.
- Flexibility to work across a 7-day operation, including weekends and holidays.
The Perks
- Free uniform.
- Meals whilst on duty.
- Opportunities for training and career development.
- Discounts on hotel stays and dining for you and your loved ones.
- Celebratory team events and long-service recognition.
- A fun, inclusive, and supportive team environment.
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias—in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at interview stage in accordance with the Asylum and Immigration Act 1996.
About Us
Marine Ballycastle is an independently owned hotel, managed by Schulte Hospitality Group—bringing together the character of a local destination with the expertise and standards of an established international operator.
Head Housekeeper in Ballycastle employer: Marine Ballycastle
At Marine Ballycastle, we pride ourselves on fostering a supportive and inclusive team culture where every member is empowered to grow and develop their culinary skills. With competitive salaries, comprehensive training, and unique perks like discounts on stays and dining, we ensure that our Commis Chefs not only contribute to unforgettable guest experiences but also thrive in their careers amidst the stunning backdrop of the North Antrim coastline.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Ballycastle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marine Ballycastle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marine Ballycastle
Don't be shy about reaching out to Marine Ballycastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Ballycastle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marine Ballycastle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marine Ballycastle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
