Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in maximising sales, providing customer service, and maintaining store standards.
- Company: Join Marie Curie, the UK's leading end-of-life charity, making a real difference.
- Benefits: Enjoy 25 days annual leave, pension matching, and continuous professional development opportunities.
- Why this job: Be part of a dynamic team that values collaboration and community engagement.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Must be 18 or older due to store management responsibilities.
Vacancy type: Permanent, part time
Location: Farnborough Store
Salary: £12.21 per hour
Hours per week: This is a variable hours role
Closing date: 18th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
As a Retail Assistant, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness. You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
- Maximising Gift Aid income and overseeing the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on 'Rounding up' their purchase, making an 'add donation' for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process: To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 35 hour working week
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. We're committed to making reasonable adjustments to support you throughout the application and selection process.
Retail Assistant_Farnborough employer: Marie Curie
Contact Detail:
Marie Curie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant_Farnborough
✨Tip Number 1
Familiarise yourself with Marie Curie's mission and values. Understanding their commitment to end-of-life care and community engagement will help you align your answers during any interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your previous retail experience, especially if it involves fashion or clothing. Be ready to discuss specific examples of how you've maximised sales or improved customer service in past roles, as this will demonstrate your capability for the Retail Assistant position.
✨Tip Number 3
Prepare to discuss your experience with managing volunteers or working in a team. Since this role involves coaching volunteers, sharing relevant experiences will show that you can lead and motivate others effectively.
✨Tip Number 4
Engage with the local community before your interview. Understanding local needs and how Marie Curie can meet them will not only impress your interviewers but also demonstrate your proactive approach to community involvement.
We think you need these skills to ace Retail Assistant_Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in fashion or clothing. Emphasise any previous roles where you managed stock, engaged with customers, or worked with volunteers.
Craft a Compelling Cover Letter: In your cover letter, detail how your experience aligns with the key criteria mentioned in the job description. Explain why you want to work for Marie Curie and how you can contribute to their mission.
Showcase Your Customer Service Skills: Highlight specific examples of how you've provided excellent customer service in past roles. Mention any experience you have in engaging with customers and encouraging donations or loyalty sign-ups.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Marie Curie
✨Show Your Passion for the Cause
Marie Curie is all about making a difference in people's lives. Make sure to express your enthusiasm for their mission and how you can contribute to their goals during the interview.
✨Highlight Your Retail Experience
Since previous retail experience is key for this role, be ready to discuss your past roles, especially in fashion or clothing. Share specific examples of how you've maximised sales or improved customer service.
✨Demonstrate Teamwork and Leadership Skills
As a Retail Assistant, you'll be managing volunteers and working closely with a team. Prepare to share instances where you've successfully led a team or collaborated effectively to achieve a common goal.
✨Prepare for Customer Engagement Scenarios
Customer interaction is crucial in this role. Think of ways to engage customers, such as encouraging donations or signing them up for loyalty schemes, and be ready to role-play these scenarios during the interview.
