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- Tasks: Welcome visitors, handle calls, and assist with transport needs at the hospice.
- Company: Join the passionate team at Marie Curie, dedicated to supporting terminally ill patients.
- Benefits: Receive full training, ongoing support, and reimbursement for out-of-pocket expenses.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Friendly, organised, and committed to excellent service; no prior experience needed.
- Other info: Be part of a diverse team that values inclusion and personal growth.
What we need you to do:
- Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed
- Receive deliveries and notify relevant staff
- Handle telephone calls with a polite manner and relay messages
- Escort visitors to areas within the hospice
- Communicate patient arrivals to relevant staff
- Assist with transport needs - booking taxis
What skills or experience do you need?
- Friendly, reliable, and positive attitude
- Courteous and helpful manner
- Comfortable engaging with people from all walks of life
- Organised and self-motivated
- Committed to delivering excellent service
- Team player with the ability to work independently
- Respectful of confidentiality and boundaries
- Willing to share information appropriately with your Volunteer Manager
What we can offer you:
- Full training, ongoing guidance and wellbeing support
- Be part of a passionate, supportive hospice team
- Opportunity to make a difference to people's lives
- Recognition for your time
Perks:
- Out-of-pocket expenses reimbursed
- Access to discounts on shopping, travel, entertainment and more
For more information or if you have any questions regarding this volunteer opportunity, please contact us at recruitment@mariecurie.org.uk
About Us:
Every day of your life matters - from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Reception & Hospice Support Volunteer - West Midlands Hospice employer: Marie Curie
Contact Detail:
Marie Curie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Hospice Support Volunteer - West Midlands Hospice
✨Tip Number 1
Get to know the hospice vibe! Before your interview, pop by and chat with current volunteers or staff. This will help you understand the environment and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with visitors and patients, think about scenarios where you might need to be extra friendly or helpful. Role-playing these situations can boost your confidence.
✨Tip Number 3
Show your commitment! During your conversation, share why volunteering at the hospice matters to you. Highlight your willingness to learn and adapt, as this will resonate with the values of the organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Reception & Hospice Support Volunteer - West Midlands Hospice
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you've got a friendly and positive attitude, let us know how that’s played out in your past experiences!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marie Curie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception & Hospice Support Volunteer. Familiarise yourself with the tasks mentioned in the job description, like greeting visitors and handling calls. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your People Skills
Since this role involves engaging with people from all walks of life, be prepared to share examples of how you've successfully interacted with diverse individuals in the past. Highlight your friendly and positive attitude, as well as your ability to remain courteous under pressure.
✨Demonstrate Organisational Skills
Being organised is key in this position. Think of specific instances where you've managed multiple tasks effectively, such as coordinating transport needs or relaying messages. This will show that you can handle the demands of the role while maintaining a calm and efficient approach.
✨Emphasise Your Commitment to Confidentiality
In a hospice environment, respecting confidentiality is crucial. Be ready to discuss how you’ve handled sensitive information in previous roles. This will reassure the interviewers that you understand the importance of boundaries and are committed to safeguarding the privacy of patients and their families.
