Product Delivery Lead

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end‑life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

Job Description

We’re embarking on a significant project to replace our legacy CRM with Microsoft Dynamics 365 enabling our fundraising, marketing, and retail teams to deliver even greater impact for the people we support. This is a rare opportunity to join a high‑profile, well‑funded project with strong executive backing, a collaborative culture, and a clear vision for the future. As part of our dedicated project team, you’ll help shape the future of supporter engagement, data‑driven decision‑making, and operational excellence at one of the UK’s most respected charities. Are you ready to lead a digital transformation that will redefine how one of the UK’s most respected charities connects with its supporters? Marie Curie is searching for an inspiring, forward‑thinking Product Delivery Lead to spearhead the migration of our fundraising, marketing, and retail CRM from CARE NP to Microsoft Dynamics 365. This is your chance to be the driving force behind a landmark project delivering smarter, more agile ways of working and unlocking new possibilities for supporter engagement and income growth.

You will be responsible for:

• Collaborating with business users, project delivery teams, and senior leadership to ensure alignment and successful delivery.
• Acting as the strategic business product owner making the big calls on features, user experience, and delivery.
• Overseeing the end‑to‑end rollout of new systems and features, championing quality and innovation at every stage.
• Inspiring adoption and continuous improvement, ensuring our people are confident, capable, and ready for the future.
• Tracking and celebrating the impact of your work demonstrating efficiency gains and enhanced supporter experiences.

What You’ll Bring:

• Established experience leading CRM or large‑scale technology change initiatives.
• Expertise in business product ownership, fundraising operations, and process improvement.
• Proven track record of balancing strategic thinking with a hands‑on approach.
• Strong stakeholder management with the ability to influence at a senior level.
• Excellent communication, facilitation, and collaboration skills.
• Passion for leveraging technology and data to enhance fundraising impact.
• Commitment to Marie Curie’s values, equality, diversity, and ongoing professional development.

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 1 February 2026. We encourage you to apply early. We are reviewing applications as they are received and reserve the right to close the vacancy early.

Based: Remote (travel as required)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry‑leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We are happy to accommodate any requests for reasonable adjustments.