Hub Coordinator - Cornwall in Camborne

We are currently seeking a Band 2 Hub Coordinator to join our Marie Curie team in Camborne, Cornwall!

Main duties of the job:

• As a Hub Coordinator, you'll be the first point of contact for Marie Curie services in your area, helping to organise and schedule care for patients.
• You’ll manage referrals, update patient information, coordinate nurse rotas, and ensure visits are booked smoothly.
• The role involves working closely with nurses, referrers, families and other healthcare partners to keep everything running efficiently.
• You’ll also handle general queries, support callers with compassion, and make sure all information is recorded accurately to maintain high standards of care.

About us:

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.

Job responsibilities:

• Become a vital part of our Caring Services team as a Hub Coordinator, helping ensure patients receive the right care at the right time.
• You’ll be the first point of contact for families, referrers and clinical teams managing rotas, scheduling visits, updating patient information and supporting smooth, compassionate care delivery.

This role is perfect for someone who is organised, empathetic and confident on the phone. If you thrive in a fast-paced environment, enjoy multitasking and want to make a real difference to people at crucial moments, we'd love to hear from you.

What we’re looking for:

• IT Literacy: Microsoft Word, Excel, Email and internet
• Experience of working within a customer services environment
• Experience of working in an office environment (desirable)
• Producing management and statistical reports
• A desire to help others, work towards targets and develop their skills
• Ability to solve problems and take proactive action to address issues
• Excellent communication, inter-personal and organisational skills
• Ability to work in a multi-tasking environment
• Willing to work with a degree of flexibility according to the needs of the trainee & the charity

Additional information:

What’s in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance for all employees

To apply, please upload a copy of your most recent CV, that details your relevant experience to this role.

Advert closes: 13th February 2026

For more information or an informal chat please contact Jill Dallow on Jill.Dallow@mariecurie.org.uk

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm.

This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential.

We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We’re happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,465 a year (£24,465 per annum pro rata)