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- Tasks: Support the Retail Manager in driving sales and ensuring excellent customer service.
- Company: Join Marie Curie, the UK's leading end-of-life charity, making a real difference.
- Benefits: Enjoy a dynamic retail environment with opportunities for community engagement and personal growth.
- Why this job: Be part of a collaborative team that values initiative and customer care while supporting a meaningful cause.
- Qualifications: No specific qualifications required; just a can-do attitude and a passion for helping others.
- Other info: Opportunity to lead in the absence of the Retail Manager and engage with the local community.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
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Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
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Merchandising awareness and making sure you are keeping up to date with trends and competition.
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Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
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Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
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Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
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Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
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In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Assistant Manager employer: Marie Curie
Contact Detail:
Marie Curie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Marie Curie's mission and values. Understanding their commitment to end-of-life care will help you align your responses during interviews and demonstrate your passion for the cause.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to create positive experiences will resonate well with the hiring team.
✨Tip Number 3
Research current retail trends and merchandising strategies. Being knowledgeable about what works in retail today will allow you to discuss innovative ideas that could benefit the store during your interview.
✨Tip Number 4
Network with current or former employees of Marie Curie if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at Marie Curie. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and engage with customers.
Write a Strong Cover Letter: In your cover letter, express your passion for the charity sector and how you can contribute to Marie Curie's mission. Highlight specific examples of your past experiences that showcase your initiative, teamwork, and customer engagement skills.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Marie Curie
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Marie Curie's mission. Talk about why end-of-life care is important to you and how you can contribute to their goals. This will demonstrate that you're not just looking for a job, but that you genuinely care about the work they do.
✨Highlight Your Teamwork Skills
As an Assistant Manager, you'll be working closely with volunteers and staff. Share examples from your past experiences where you've successfully collaborated with others. Emphasise your ability to lead by example and coach team members to enhance customer engagement.
✨Demonstrate Your Retail Knowledge
Familiarise yourself with current retail trends and merchandising strategies. Be prepared to discuss how you would maximise sales and improve stock presentation in the store. Showing that you understand the retail environment will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their community engagement initiatives or how they support their volunteers. This shows your interest in the position and helps you assess if it's the right fit for you.
