Retail Manager - Edition in Alderley Edge

Marie Curie is the UK's leading end-of-life charity and the largest non-NHS provider of end-of-life care, operating across all four nations. Alongside our clinical services, our retail portfolio plays a crucial role in generating vital income, increasing brand awareness and connecting meaningfully with local communities.

Edition by Marie Curie is our newest concept store, thoughtfully curated for the modern, sustainability minded shopper. Showcasing elevated pre-loved fashion, footwear and accessories, Edition blends style with purpose. From carefully selected product ranges to store interiors designed using recycled and reclaimed materials, every detail reflects a commitment to slow fashion and conscious consumption.

As we launch this exciting new space, we are recruiting a full store team, including a Retail Manager, Assistant Manager and Sunday Assistant. We’re looking for individuals who thrive in a transformative environment, understand the value of considered design, and enjoy building genuine relationships with customers.

You will be responsible for:

• Promoting and championing our commitment to slow fashion principles, ethical sourcing and environmental responsibility.
• Utilising your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
• Keeping up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
• Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on "Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
• Ensuring sales targets are met and direct costs are kept within managed budgets.
• Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria:

• Solid retail experience, preferably in fashion/clothing with a good understanding of the slow and sustainable fashion principle.
• Experience in managing a team. Managing volunteers would be an advantage.
• Comprehensive understanding of retailing and merchandising display.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.

Additional Information:

• Vacancy type: Permanent, full time
• Location: Edition Store, Alderley Edge
• Salary: £27,191 per annum + benefits
• Hours per week: 35h
• Closing date: 22nd February. We are reviewing applications as they come in so early applications are encouraged.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you’ll love:

• 35 hour working week
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at Recruitment@mariecurie.org.uk.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.