At a Glance
- Tasks: Support our amazing supporters by managing enquiries and coordinating fundraising events.
- Company: Join Marie Curie, the UK's leading end-of-life charity making a real difference.
- Benefits: Enjoy flexible working, 25 days annual leave, and continuous professional development.
- Other info: Hybrid working model with a supportive and inclusive workplace culture.
- Why this job: Be part of a compassionate team that values every supporter and their contribution.
- Qualifications: Excellent communication skills and a passion for helping others are essential.
The predicted salary is between 32369 - 39563 £ per year.
Marie Curie is the UK’s leading end‑of‑life charity.
We are the largest non‑NHS provider of end‑of‑life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.
Our leading research pushes the boundaries of what we know about good end‑of‑life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Every year, thousands of Marie Curie supporters help us provide expert care and support to people living with a terminal illness and their families.
As a Supporter Relations Officer, you'll play a vital role in ensuring every supporter feels valued, informed and inspired to continue making a difference.
This is a fantastic opportunity for someone who enjoys delivering excellent customer service, thrives in a busy environment and takes pride in providing outstanding administrative support.
Working as part of our friendly team, you'll be the first point of contact for many of our supporters, helping to manage enquiries, support fundraising campaigns and events, maintain supporter records and ensure every interaction reflects the high standards of care Marie Curie is known for.
- What You’ll Be Doing
- Responding to supporter enquiries via phone, email and other communication channels.
- Delivering excellent supporter stewardship, ensuring supporters feel recognised and valued.
- Maintaining accurate records on our CRM database.
- Supporting fundraising campaigns, events and appeals through effective administration.
- Processing financial and fundraising-related administration accurately.
- Coordinating event registrations and supporter communications.
- Working collaboratively with colleagues across the organisation to deliver a seamless supporter experience.
- What You’ll Need
- Has excellent communication and interpersonal skills.
- Enjoys helping people and delivering exceptional customer service.
- Has strong attention to detail and can manage multiple priorities.
- Is confident using Microsoft Office applications.
- Has experience communicating across multiple channels such as telephone, email, social media or live chat.
- Can work efficiently and accurately in a fast‑paced environment.
Benefits you’ll LOVE
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry‑leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- Salary
- £24,308
- Contract
- Contract role 6 months
- Based
Hybrid remote - This role is based in our Edinburgh Leith office.
During your initial training period, you will be required to attend the office full time.
Once training has been completed, the role will move to a hybrid working pattern of 3 days per week in the office and 2 days working from home.
Please note that being based within reasonable commuting distance of Edinburgh is an essential requirement for this role.
- Close date for applications
- Close date for applications: Monday 22 June 2026
- Additional Information
At Marie Curie, our values are central to everything we do.
They guide how we care for people, how we work together, and how we make decisions every day.
We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.
We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm.
We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential.
Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.
We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process.
If you require any support, please contact us at recruitment@mariecurie. org. uk.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
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Supporter Relations Officer employer: Marie Curie UK
Marie Curie is an exceptional employer, offering a supportive and collaborative work culture that values the contributions of every team member. With a strong focus on employee growth and development, you will have access to meaningful training opportunities while working in a hybrid model that promotes work-life balance. Joining our dedicated team means being part of a mission-driven organisation that makes a real difference in the lives of those facing end-of-life challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Relations Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Marie Curie UK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Marie Curie UK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Marie Curie UK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Marie Curie UK. Apply directly through us to stand out!
We think you need these skills to ace Supporter Relations Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Marie Curie UK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Relations Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Marie Curie UK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Marie Curie UK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
