Sunday Assistant - Jarrow

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Job title: Sunday Assistant – Jarrow Store

Job details

• Location: Jarrow Store
• Vacancy type: Permanent, part-time
• Hours per week: 5.5 hours per week
• Salary: £3,492.06 per annum + benefits

Role overview

You will be responsible for running the store on Sundays, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and enjoy lone working, this is a great opportunity for you.

Responsibilities

• Running the store and ensuring that daily operations run efficiently.
• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
• Maximising Gift Aid income and overseeing the proper display and administration of bought-in goods, ensuring minimal stock loss.
• Customer engagement and coaching volunteers and staff to have great conversations with customers, encouraging add-ons and loyalty sign-ups.
• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
• Managing volunteers and ensuring all staff and volunteers follow Marie Curie procedures and guidelines.
• Taking responsibility for the overall management and operation of the store.

Key criteria

• Previous retail experience, preferably in fashion/clothing.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
• Ability to work well both independently and as part of a team.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.
• Experience in managing and motivating volunteers is desirable.

Additional information

• Application process: To apply, please send your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
• Due to lone working, applicants must be 18 or older.

Benefits you’ll love:

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (matching contributions up to 7.5%)
• Loan schemes for bikes, computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values and safeguarding. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We are happy to accommodate reasonable adjustments; please email requests to [email protected]