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- Tasks: Support the Retail Manager in driving sales and providing top-notch customer service.
- Company: Join Marie Curie, the UK's leading end-of-life charity making a real difference.
- Benefits: Enjoy 25 days annual leave, pension matching, and wellness programmes.
- Why this job: Be part of a dynamic team that values community engagement and personal growth.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: This role requires candidates to be 18 or older due to lone working responsibilities.
The predicted salary is between 10000 - 20000 £ per year.
Overview
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in revenue, building awareness and engaging local communities. Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We are looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we’d love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
Responsibilities
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on \”Rounding up\” their purchase, making an \”add donation\” for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Qualifications / Key Criteria
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Details
- Vacancy type: Permanent, part-time
- Location: Exeter Store
- Salary: £13,333.32 per annum + benefits
- Hours per week: xx per week
- Closing date: 16th September. We are reviewing applications as they are received, so we encourage you to apply early.
- Please see the full job description here and our candidate pack here
- For more information or an informal chat please contact [email protected]
Application process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you’ll love
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We’re happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
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Assistant Retail Manager_Exeter employer: Marie Curie UK
Contact Detail:
Marie Curie UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager_Exeter
✨Tip Number 1
Familiarise yourself with Marie Curie's mission and values. Understanding their commitment to end-of-life care and community engagement will help you align your responses during interviews, showcasing your passion for their cause.
✨Tip Number 2
Highlight your previous retail experience, especially in fashion or clothing. Be prepared to discuss specific examples of how you've maximised sales or improved customer service in past roles, as this will demonstrate your capability for the Assistant Retail Manager position.
✨Tip Number 3
Showcase your interpersonal skills by preparing to share instances where you've successfully engaged with customers or coached team members. This is crucial for a role that involves leading volunteers and ensuring excellent customer interactions.
✨Tip Number 4
Research current retail trends and competitors in the charity sector. Being knowledgeable about merchandising and stock management will not only impress during interviews but also show your proactive approach to staying relevant in the retail environment.
We think you need these skills to ace Assistant Retail Manager_Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, particularly in fashion or clothing. Emphasise your skills in cash handling, customer service, and any experience managing volunteers.
Craft a Compelling Cover Letter: In your cover letter, detail how your experience aligns with the responsibilities of the Assistant Retail Manager role. Explain why you want to work for Marie Curie and how you can contribute to their mission.
Showcase Your Interpersonal Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your ability to engage with customers and work collaboratively with a team.
Highlight Your Organisational Abilities: Discuss your organisational skills and how you prioritise tasks in a busy retail environment. Mention any specific strategies you use to manage competing demands effectively.
How to prepare for a job interview at Marie Curie UK
✨Show Your Passion for the Cause
Marie Curie is all about making a difference in people's lives. Make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that connect you to end-of-life care and how you can contribute to their goals.
✨Demonstrate Your Retail Knowledge
Since this role requires previous retail experience, be prepared to discuss your background in retail, especially in fashion or clothing. Highlight specific examples of how you've maximised sales, managed stock, or improved customer engagement in your past roles.
✨Emphasise Teamwork and Leadership Skills
As an Assistant Retail Manager, you'll need to work well with others and lead a team. Be ready to share examples of how you've successfully collaborated with colleagues or motivated volunteers in previous positions. This will show that you're a team player who can also take charge when needed.
✨Prepare Questions About Community Engagement
Community involvement is key for Marie Curie. Prepare thoughtful questions about how the store engages with the local community and how you can contribute to those efforts. This shows your interest in not just the role but also the broader impact of the charity's work.
