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- Tasks: Support the Retail Manager in driving sales and ensuring excellent customer service.
- Company: Join Marie Curie, the UK's leading end-of-life charity making a real difference.
- Benefits: Enjoy 25 days annual leave, pension matching, and continuous professional development opportunities.
- Why this job: Be part of a passionate team, engage with the community, and contribute to a meaningful cause.
- Qualifications: Previous retail experience, strong communication skills, and a customer-first attitude are essential.
- Other info: This is a part-time role in Enfield, perfect for those over 18.
The predicted salary is between 10000 - 15000 ÂŁ per year.
Overview
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Role
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
Responsibilities
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and keeping up to date with trends and competition.
- Maximising Gift Aid income and overseeing the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on “Rounding up” their purchase, making an “add donation” for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Additional Information
- Vacancy type: Permanent, part-time
- Location: Enfield Store
- Salary: ÂŁ13,333.32 per annum + benefits + London allowance if applicable
- Hours per week: 21 per week
- Closing date: 3rd September. We are reviewing applications as they are received, so we encourage you to apply early.
- Please see the full job description here and our candidate pack here
- For more information or an informal chat please contact [email protected]
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you’ll love
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We\\\’re happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Non-profit Organizations
Referrals increase your chances of interviewing at Marie Curie UK by 2x
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Assistant Retail Manager_Enfield employer: Marie Curie UK
Contact Detail:
Marie Curie UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager_Enfield
✨Tip Number 1
Familiarise yourself with Marie Curie's mission and values. Understanding their commitment to end-of-life care will help you connect with the team and demonstrate your passion for their cause during any conversations or interviews.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've maximised sales or improved customer engagement in previous roles. This will highlight your ability to contribute effectively as an Assistant Retail Manager.
✨Tip Number 3
Engage with the local community before applying. Attend events or volunteer at local charities to build connections and demonstrate your commitment to community involvement, which is a key aspect of this role.
✨Tip Number 4
Prepare to discuss your experience in managing and motivating volunteers. Think of strategies you've used in the past to inspire others, as this will be crucial in your role supporting the Retail Manager.
We think you need these skills to ace Assistant Retail Manager_Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in fashion or clothing. Emphasise your skills in cash handling, customer service, and any experience managing volunteers.
Craft a Compelling Cover Letter: In your cover letter, detail how your experience aligns with the responsibilities of the Assistant Retail Manager role. Explain why you want to work for Marie Curie and how you can contribute to their mission.
Showcase Your Interpersonal Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your ability to engage with customers and lead a team effectively.
Highlight Your Organisational Skills: Discuss your ability to manage multiple tasks and prioritise workload. Mention any specific instances where you successfully balanced competing demands in a retail environment.
How to prepare for a job interview at Marie Curie UK
✨Show Your Passion for the Cause
Marie Curie is all about end-of-life care, so make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that connect you to their work, as this will demonstrate your commitment to the role.
✨Highlight Your Retail Experience
Since previous retail experience is key for this position, be ready to discuss your past roles in detail. Focus on specific achievements, such as sales targets you've met or how you've improved customer service in previous jobs.
✨Demonstrate Leadership Skills
As an Assistant Retail Manager, you'll need to support and lead a team. Prepare examples of how you've successfully managed or motivated others in the past, especially in a retail environment. This could include training volunteers or resolving conflicts.
✨Prepare for Customer Engagement Scenarios
Customer engagement is crucial for this role. Think of scenarios where you've had to handle difficult customers or promote a cause. Be ready to role-play these situations during the interview to showcase your communication skills and customer-first attitude.
