Portfolio Manager

City of London | Permanent | Office-based

Enjoy building client relationships and having the independence to manage your own portfolio—with experienced support when you need it?

Mariana Real Estate is looking for an experienced residential Property Manager to join our small, friendly London team.

This is an opportunity to take ownership of a well-maintained residential portfolio, get to know your landlords and tenants personally, and become a valued, long-term member of a boutique agency.

What we offer

• £40,000 basic salary plus commission, with OTE circa £50,000.
• 28 days’ holiday plus bank holidays, and your birthday off.
• Independence to organise your work and manage your portfolio.
• Experienced support with complex property and tenancy matters.
• A team where your ideas are welcomed and you can help shape how we work.
• An office in the City of London.

Your role

You’ll keep properties running smoothly and clients informed, taking responsibility for:

• Building and maintaining relationships with landlords and tenants.
• Managing maintenance from the initial report through to completion, coordinating contractors and arranging access.
• Organising check-ins, check-outs and preparing properties for new tenancies.
• Managing deposit returns and deductions.
• Keeping property records accurate and overseeing safety certificates, compliance deadlines and licence applications.
• Processing service charges, ground rents and contractor payments.
• Resolving day-to-day tenancy matters and following outstanding issues through to completion.

About you

You’ll bring:

• At least two years’ residential property management experience, including managing your own portfolio.
• A practical understanding of lettings legislation and property management procedures.
• Clear, confident communication and a thoughtful approach to client service.
• Strong organisation, attention to detail and reliable follow-through.
• The judgement to prioritise urgent issues, make decisions and ask for support when needed.
• A friendly, calm and practical approach to solving problems.

We value someone who listens, treats people with care and courtesy, and takes the time to find a helpful solution.

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