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- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Join Maria Mallaband, a caring community dedicated to providing exceptional support.
- Benefits: Enjoy perks like early pay access, health cashback, and discounts on dining and leisure.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Must have the right to work in the UK and be within commuting distance.
- Other info: Competitive salary with opportunities for training and career growth.
The predicted salary is between 24000 - 36000 £ per year.
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The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents.The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
In return,you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
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Receptionist (Day) employer: Maria Mallaband
Contact Detail:
Maria Mallaband Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Day)
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the dynamics of a care home and the importance of maintaining a friendly and professional demeanour will help you stand out during your interactions.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for residents and visitors, so being able to communicate clearly and courteously is essential. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Research common reception duties. Knowing how to handle tasks like answering phones, filing, and photocopying efficiently will show that you're proactive and ready to take on the role without needing extensive training.
✨Tip Number 4
Emphasise your ability to maintain confidentiality. Given the sensitive nature of working in a care home, highlighting your understanding of privacy and confidentiality during interviews will demonstrate your suitability for the position.
We think you need these skills to ace Receptionist (Day)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at Maria Mallaband. Tailor your application to highlight relevant experience in customer service and administrative tasks.
Craft a Friendly Cover Letter: Write a cover letter that reflects your friendly and professional demeanor. Mention your ability to maintain confidentiality and your experience in handling visitors and calls, as these are crucial for the role.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved reception duties, customer service, or working in a care environment. Use specific examples to demonstrate your skills in communication and organisation.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Maria Mallaband
✨Show Your Friendly Side
As a receptionist, you'll be the first point of contact for residents and visitors. Make sure to convey your friendly and approachable nature during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Demonstrate Confidentiality Awareness
Understanding the importance of confidentiality is crucial in this role. Be prepared to discuss how you would handle sensitive information and reassure the interviewer that you respect privacy and confidentiality at all times.
✨Highlight Your Organisational Skills
The role involves various administrative tasks like photocopying, filing, and answering phones. Share examples from your past experiences that showcase your organisational skills and ability to multitask effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the care home environment and the team you'll be working with. This demonstrates your enthusiasm and commitment to being part of their care team.