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- Tasks: Guide candidates through the onboarding process and ensure a smooth experience.
- Company: Join a caring team at MMCG, dedicated to resident happiness.
- Benefits: Enjoy flexible working, health perks, and 25 days holiday.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in admin or customer-focused roles; multitasking skills essential.
- Other info: Opportunities for growth and a supportive work environment.
The predicted salary is between 24000 - 32000 £ per year.
Onboarding Coordinator - 6 Months FTC
Location: Leeds - 4 Days office based + 1 WFH
£28,000 pa
At MMCG, it’s our people who make our company great, and we pride ourselves on how well we work together as a team. The fact you’re here makes us think you’re exactly the type of person who is passionate about care and is ready to put the happiness and well-being of residents at the heart of everything they do.
The role:
- Working within the Talent team offering an excellent level of service to all our candidates, guiding them through the full onboarding process, ensuring an experience-led journey, and collating all information required for background checking in a fast and efficient manner.
- Take ownership for and be the main point of contact for all assigned candidates during their onboarding journey, and collate all the required documents to complete a full onboarding pack for our new colleagues.
- Conduct all pre-employment screening checks, including referencing, contracts, criminal records checks and other associated vetting, ensuring strict compliance to defined requirements, escalating where a candidate may not satisfy the requirements prior to start date.
- Monitor related mailboxes and action queries accordingly.
- Identify opportunities for improvement in the candidate experience and onboarding process.
- Other associated duties as directed and/or delegated to by Talent Onboarding Manager.
Knowledge and experience:
- Experience working within an administrative role, or in a fast paced and volume led customer focused environment, with the ability to multitask and prioritise.
- Customer centric approach with an experience-led journey at the front and centre.
- Microsoft Office skills, particularly with Excel, Word, and PowerPoint.
- General understanding of the Data Protection Act (2018) and GDPR (2018) and the Equality Act (2010).
- HR Administration experience desirable.
What’s in it for you:
Whatever your role, we offer opportunities for you to grow and progress in your chosen career. We also reward the achievements of our teams and recognise that the wellbeing and job satisfaction of our people are a key part of our values, which is why we offer a wide range of practical benefits and rewards alongside our competitive rates of pay.
Benefits:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- Pension Scheme with Royal London
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
- 25 days holiday with the option to purchase more
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage.
Talent Onboarding Co-ordinator in Leeds employer: Maria Mallaband
Contact Detail:
Maria Mallaband Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Onboarding Co-ordinator in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on MMCG. Check out their website and social media to see how they engage with their team and residents. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to onboarding and customer service. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! During the interview, highlight your Microsoft Office skills, especially Excel and Word, as these are key for the role. Bring examples of how you've used these tools in previous jobs to improve processes or enhance customer experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Talent Onboarding Co-ordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Talent Onboarding Coordinator role. Highlight any relevant experience in administrative roles or customer-focused environments, and don’t forget to showcase your Microsoft Office skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for care and how you can contribute to creating an excellent onboarding experience for candidates. Keep it friendly and professional.
Showcase Your Multitasking Skills: In your application, mention specific examples of how you've successfully managed multiple tasks in a fast-paced environment. This will show us that you can handle the demands of the role with ease.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maria Mallaband
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Talent Onboarding Coordinator role. Familiarise yourself with the onboarding process and the importance of a positive candidate experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer-Centric Approach
Since this role is all about providing an excellent service to candidates, be prepared to discuss your previous experiences in customer-focused environments. Share specific examples where you’ve gone above and beyond to ensure satisfaction, as this will demonstrate your alignment with the company’s values.
✨Demonstrate Your Multitasking Skills
The job requires juggling multiple tasks efficiently. Think of instances where you've successfully managed several responsibilities at once, especially in fast-paced settings. Highlighting these experiences will reassure the interviewers that you can handle the demands of the role.
✨Familiarise Yourself with Relevant Legislation
Understanding the Data Protection Act, GDPR, and the Equality Act is crucial for this position. Brush up on these laws and be ready to discuss how they apply to the onboarding process. This knowledge will not only impress your interviewers but also show that you take compliance seriously.
