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For Companies At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Join a caring team at The Moors Care Centre, part of Maria Mallaband Care Group.
- Benefits: Enjoy competitive pay, health perks, flexible hours, and discounts on leisure activities.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Opportunities for training and career growth in a welcoming community.
The predicted salary is between 20000 - 30000 £ per year.
About the Role
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits
In return, you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
The Moors Care Centre
The Moors Care Centre is a care home in Ripon giving residents a safe and secure caring place to live. Run by Maria Mallaband Care Group, the care home has a team of trained, friendly staff who strive to give residents a welcoming, social and relaxing home. The care home offers up to 70 people a home from home. Staff work in partnership with healthcare services to ensure people receive timely support to maintain and improve their health. Staff support people to develop and maintain relationships to avoid social isolation and encourage residents to take part in activities that are socially and culturally relevant to their individual interests.
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Receptionist employer: Maria Mallaband Care Group
Contact Detail:
Maria Mallaband Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their culture and values. This will help you connect with them during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the face of the care home, so nail that first impression. Try rehearsing a friendly introduction and a warm smile in front of the mirror. It’ll boost your confidence and help you come across as approachable.
✨Tip Number 3
Prepare for common interview questions related to customer service and confidentiality. Think about scenarios where you've handled difficult situations or maintained privacy. We want to hear your stories, so have a few examples ready to share!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, especially since you'll be interacting with residents and visitors.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experience you have in customer service or administrative tasks, and mention how you can contribute to creating a welcoming environment at The Moors Care Centre.
Keep It Professional: While we love a bit of personality, remember to keep your tone professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us that you take this opportunity seriously!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Maria Mallaband Care Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at a care home. Familiarise yourself with the importance of maintaining confidentiality and treating residents and visitors courteously. This will help you demonstrate your commitment to the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. Practice how you would greet someone warmly and handle inquiries professionally. Think of examples from your past experiences where you've successfully interacted with people in a friendly manner.
✨Prepare for Common Questions
Anticipate questions related to customer service, confidentiality, and handling difficult situations. Prepare thoughtful responses that highlight your problem-solving skills and ability to remain calm under pressure. This will show that you're ready for the challenges of the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professional image expected in a care home environment. A polished appearance can boost your confidence too!
