At a Glance
- Tasks: Serve meals and create a welcoming atmosphere for residents and visitors.
- Company: Join a caring team at The Devonshire, providing quality care in a friendly environment.
- Benefits: Enjoy flexible working, health perks, discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in hospitality.
- Qualifications: Caring nature, strong communication skills, and a team player attitude.
- Other info: Apprenticeship opportunities available; excellent local transport links.
About the Role
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.
Working with us will result in some excellent rewards & benefits including β
- Simply Health β company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay β Access to earned pay prior to payday
- Benefits platform β discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard β dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
\βBecome a Key worker and make a difference\β
*Apprenticeship opportunities available
About You
Our ideal Hospitality Assistant will have the following skills and values:
- Caring nature.
- Strong communication skills.
- Ability to work as part of a team and individually.
- Flexibility and be able to adapt to the needs of Residents.
- Experience of working in a catering service in a similar environment is desirable but not essential.
- Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
- Ensure refreshment is always available
- Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene
Experience:
- Ideally some experience working in a busy restaurant/hospitality or catering
- Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents
- Team player, self-motivated, proactive and flexible
If you would like to use your care experience and people skills in an organisation that provides the best quality care youβd expect for your loved ones, then MMCG is a rewarding place to be.
The Devonshire
The Devonshire provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions. Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car. River View is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents. All 137 rooms are en-suite and are decorated with modern fixtures and fittings. The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts. The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.
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Hospitality employer: Maria Mallaband Care Group
Contact Detail:
Maria Mallaband Care Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality
β¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate your thoughts clearly when itβs your turn to shine. Plus, itβs a great way to get feedback on your answers!
β¨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance can make a great first impression. Remember, you want to show that you take the opportunity seriously and are ready to represent the hospitality team.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, itβs a chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Hospitality
Some tips for your application π«‘
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for hospitality and caring for others.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant experience or skills that align with what weβre looking for in a Hospitality Assistant. It shows us youβve done your homework!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key experiences and skills. This makes it easier for us to see why youβd be a great fit!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Maria Mallaband Care Group
β¨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the key tasks like serving meals and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your People Skills
Since this role involves interacting with residents and visitors, be prepared to discuss your communication skills. Think of examples where you've provided excellent customer service or worked well in a team. This will demonstrate your caring nature and ability to adapt to different situations.
β¨Dress for Success
Even though the atmosphere is relaxed, it's important to present yourself professionally. Opt for smart-casual attire that reflects your respect for the role and the organisation. A neat appearance can make a great first impression!
β¨Ask Thoughtful Questions
At the end of the interview, donβt hesitate to ask questions about the team dynamics or the training opportunities available. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.