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- Tasks: Join our care team as a Business Administrator, supporting daily operations and resident interactions.
- Company: We're a forward-thinking care provider dedicated to creating a warm and professional environment.
- Benefits: Enjoy flexible working, cashback health benefits, discounts, and training opportunities.
- Why this job: Make a real impact in a caring environment while developing your skills with a supportive team.
- Qualifications: Bring exceptional communication skills, a positive attitude, and good organisational abilities.
- Other info: This role is not eligible for sponsorship; valid UK right to work required.
The predicted salary is between 28800 - 43200 £ per year.
Please note this role is not eligible for sponsorship and we can only consider applications from candidates with valid right to work in the UK.
If you are an experienced Administrator with great communication skills, have a bubbly personality, emanate warmth and professionalism and want to work with a great team, then this role will definitely be of interest to you.
As a Business Administrator, you will be part of the care team and, as such, will have some contact with residents, family members and other visitors therefore, maintaining a friendly and professional manner whilst interacting with them is a must.
It is essential that confidentiality regarding residents, the Home and staff is always observed both in and out of the working environment.
Responsibilities:
- To work closely with Care Manager, assisting in any matters arising, maintaining continuity in day-to-day running in Managers absence and ensuring Manager is aware of all relevant information.
- Deal effectively with all enquiries by residents, Head Office, Social Services, Regulators and sales representatives, and any other outside agencies.
- Issue Offer of Acceptance letter and contract to new residents/families and attach to system.
- To complete the Residents\’ Monthly Audit accurately and within the timeframe given to ensure the accurate billing is produced.
- To ensure that all payments received are recorded in the appropriate way and information communicated to Head Office staff.
- Assist with the care and safe keeping of resident\’s personal property and property belonging to the Home.
- Responsible for maintaining the Home\’s Petty Cash, along with the Home Manager.
- Record all purchases on the company credit card, upon receipt of statement, collate all receipts along with authorisations and return to Head Office within specified timeframe.
- Type out any letters etc. at the request of the Care Manager
- To assist in dealing with any relatives/residents/staff complaints and seek the assistance of the Care Manager.
- To assist in end-to-end recruitment processes
- To assist with the induction of new starters, ensuring they are welcomed into the team. Informing the People Champions of any offers made/new starters.
- Assist in HR Processes like absence reports, update records in relation to sickness, absence, holidays, ensure disclosure and right to work information is kept up to date and assist in rolling out document updates.
- Working accurately to deadlines set for daily, weekly and monthly tasks and reports within the home and for Head Office.
- Maintain good housekeeping of all systems ensuring current status at all times i.e. E-Learning, DBS, Careblox and Income Processing.
- Archiving relevant documentation in line with company policy and procedures.
Knowledge and experience required:
- Exceptional interpersonal skills
- A positive \’can do\’ outlook
- Demonstrate good computer knowledge, specifically use of Word, Excel and email.
- Have good organisational skills and be able to manage time and workload effectively in a fast-paced environment.
- Have a general knowledge of payroll and financial processes.
- Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
- Genuine interest in working in a care environment.
Working with us will result in some excellent rewards & benefits including:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
If the sounds like the role for you and you would like to work for a forward-thinking employer, apply now to send your details to our Talent team!
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Business Administrator in Stockport employer: Maria Mallaband Care Group
Contact Detail:
Maria Mallaband Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in Stockport
✨Tip Number 1
Familiarise yourself with the care environment and the specific needs of residents. Understanding the dynamics of a care home will help you demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Brush up on your interpersonal skills by engaging in conversations with diverse groups of people. This will prepare you to maintain a friendly and professional manner when interacting with residents, families, and staff.
✨Tip Number 3
Get comfortable with using software like Word and Excel, as these are essential for the role. Consider taking a quick online course or tutorial to enhance your skills and show your commitment to being tech-savvy.
✨Tip Number 4
Prepare to discuss how you manage pressure and prioritise tasks in a fast-paced environment. Think of specific examples from your past experiences that highlight your organisational skills and ability to meet deadlines.
We think you need these skills to ace Business Administrator in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an administrator. Focus on your communication skills, organisational abilities, and any previous roles in a care environment. Use specific examples to demonstrate how you've successfully managed tasks similar to those listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your bubbly personality and professionalism. Mention your genuine interest in working in a care environment and how your skills align with the responsibilities of the Business Administrator role. Be sure to express your enthusiasm for joining their team.
Highlight Interpersonal Skills: Since the role involves interaction with residents and families, emphasise your exceptional interpersonal skills in both your CV and cover letter. Provide examples of how you've maintained professionalism and warmth in past roles, especially in challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Maria Mallaband Care Group
✨Showcase Your Communication Skills
As a Business Administrator, you'll be interacting with residents and their families. Make sure to demonstrate your excellent communication skills during the interview by being clear, friendly, and professional in your responses.
✨Emphasise Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage your time and workload effectively, especially in fast-paced environments. Share specific examples from your past experiences.
✨Demonstrate Your Interpersonal Skills
The job description highlights the importance of interpersonal skills. During the interview, express your ability to connect with others and maintain a warm, approachable demeanour, which is crucial for working in a care environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with complaints or managing confidential information. Think of relevant scenarios from your previous roles and how you successfully navigated them.
