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- Tasks: Enhance care provision and guide potential residents through the enquiry process.
- Company: A leading care home group focused on customer relations.
- Benefits: Competitive salary, bonus structure, flexible working options, and extensive benefits package.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong customer service skills and a background in sales.
- Other info: Supportive environment promoting work-life balance and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A care home group is seeking a Regional Customer Relations Manager to enhance care provision across its homes. You will guide potential residents through the enquiry process and spearhead sales activities. Ideal candidates should have strong customer service skills, a sales background, and the ability to foster relationships.
The role offers a competitive salary, bonus structure, and flexible working options, along with an extensive benefits package tailored to support work-life balance.
Regional Care & Customer Growth Manager employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Care & Customer Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer relations and sales. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! When you get the chance to speak with hiring managers, share your experiences and how they align with enhancing care provision. Let them see your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Care & Customer Growth Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about enhancing care provision and building relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step to connect their background with our needs.
Be Sales Savvy: Since this role involves spearheading sales activities, make sure to include any relevant sales experience you have. We’re looking for someone who can effectively guide potential residents through the enquiry process, so share your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills before the interview. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show that you understand the importance of fostering relationships and enhancing care provision.
✨Show Off Your Sales Savvy
Since this role involves spearheading sales activities, prepare to discuss your sales background. Think of a few key achievements or strategies you've used to drive sales in previous roles. This will demonstrate your ability to contribute to the company's growth and success.
✨Research the Company Culture
Take some time to learn about the care home group’s values and culture. Understanding their approach to care and customer relations will help you tailor your responses during the interview. It also shows that you're genuinely interested in being part of their team.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, and the company’s future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
