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- Tasks: Be the friendly face of our care home, greeting visitors and handling admin tasks.
- Company: Join Maria Mallaband, a caring community dedicated to providing exceptional support to residents.
- Benefits: Enjoy perks like flexible hours, health cashback, discounts, and gym memberships.
- Why this job: Make a difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Must be friendly, professional, and able to maintain confidentiality; UK work rights required.
- Other info: Ideal for students seeking weekend work with a meaningful impact.
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents.The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits
In return,you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
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Receptionist (Weekends) employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Weekends)
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique needs of residents and the importance of a friendly atmosphere will help you stand out during your interactions with staff and potential colleagues.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for visitors and residents, so being able to convey warmth and professionalism is key. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common administrative tasks in care homes. Knowing what duties like photocopying, filing, and answering phones entail will show your preparedness and eagerness to contribute effectively from day one.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a great impression during your interview.
We think you need these skills to ace Receptionist (Weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Highlight your relevant experience in customer service and administrative tasks.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to maintain confidentiality, handle phone calls professionally, and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed similar responsibilities in the past, particularly in a care or hospitality setting.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Show Your Friendly Side
As a Receptionist, you'll be the first point of contact for residents and visitors. Make sure to demonstrate your friendly and approachable nature during the interview. Smile, maintain eye contact, and use a warm tone to convey your ability to create a welcoming atmosphere.
✨Highlight Your Confidentiality Skills
Confidentiality is crucial in a care home setting. Be prepared to discuss how you handle sensitive information and why it's important. Share examples from past experiences where you've maintained confidentiality and built trust with clients or colleagues.
✨Demonstrate Your Organisational Skills
The role involves various administrative tasks like filing and photocopying. During the interview, mention your organisational skills and any relevant experience. You could even bring a portfolio showcasing your ability to manage multiple tasks efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about potential situations you might face as a Receptionist and how you would handle them. Practising these scenarios can help you respond confidently during the interview.
