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- Tasks: Be the friendly face of our care home, greeting visitors and handling admin tasks.
- Company: Join Maria Mallaband, a caring and supportive environment.
- Benefits: Enjoy competitive pay, health perks, flexible hours, and discounts on leisure activities.
- Why this job: Make a difference in residents' lives while developing your skills in a welcoming setting.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Opportunities for training and career growth in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Responsibilities
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Benefits
In return, you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
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Receptionist (Bank) employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Bank)
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Maria Mallaband and its values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your greeting and phone etiquette! As a Receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the care home environment. Think about what matters to you in a workplace.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist (Bank)
Some tips for your application 🫡
Be Friendly and Professional: As a Receptionist, your first impression matters! Make sure your application reflects a friendly and professional tone. Use polite language and show that you understand the importance of being courteous to residents and visitors.
Highlight Relevant Experience: If you've got experience in customer service or administrative roles, shout about it! We want to see how your past roles have prepared you for this position. Tailor your CV to showcase skills like answering phones and managing documents.
Emphasise Confidentiality: Confidentiality is key in our environment. Make sure to mention any experience you have in handling sensitive information. This shows us that you understand the importance of privacy in a care setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Know the Company
Before your interview, take some time to research Maria Mallaband. Understand their values, mission, and the role of a Receptionist within their care team. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Practice Your Greeting
As a Receptionist, you'll be the first point of contact for residents and visitors. Practise a warm and friendly greeting. You might even want to rehearse how you'd answer the phone professionally. This will demonstrate your communication skills and ability to create a welcoming atmosphere.
✨Emphasise Confidentiality
Given the sensitive nature of the role, be prepared to discuss how you would handle confidential information. Share examples from past experiences where you've maintained confidentiality, as this will reassure them that you understand the importance of privacy in a care environment.
✨Show Your Organisational Skills
The role involves various administrative tasks like photocopying and filing. Be ready to talk about your organisational skills and any tools or methods you use to stay organised. Mention specific examples of how you've successfully managed multiple tasks in previous roles.