Receptionist

Working hours: 9am – 4pm, alternate weekends, 25 hours a week contract

Role Overview

The Receptionist at Maria Mallaband is an integral part of the care team, with some contact with residents. The role requires maintaining a friendly and courteous manner when interacting with Service Users, relatives, and visitors. As the first point of contact in the \’front of house\’ area, the receptionist ensures that residents, guests, and visitors are treated courteously and efficiently at all times.

Confidentiality

The Receptionist must uphold confidentiality regarding all discussions related to residents, the home, and staff, and must not discuss any issues outside of the home.

Eligibility

Applicants must have the right to work in the UK and reside within a commutable distance to the job location.

Key Duties

1. Photocopying documents
2. Filing
3. Scanning
4. Answering the telephone professionally
5. Greeting relatives and visiting professionals
6. Performing general administrative duties

Benefits

In return, you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical, and dental costs, 24/7 virtual GP access, and more for you and up to 4 children*
• Early Pay – access to earned pay prior to payday
• Benefits platform – discounts across retailers, leisure providers, hospitality, etc.
• An exclusive discount on Tastecard – dine out with up to 50% off the total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completing a 12-week probationary period before they can be accessed.

**Benefit subject to deduction, not taking colleagues below the National Living Wage.

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