Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support care homes by coaching staff and improving quality of life for residents.
- Company: Join MMCG, a dedicated team focused on enhancing care quality in North London and surrounding areas.
- Benefits: Enjoy flexible working, health perks, discounts, and 25 days holiday plus bank holidays.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Care and at least 2 years' experience in a care home setting required.
- Other info: Full UK driving licence needed; competitive salary and car allowance included.
The predicted salary is between 36000 - 60000 £ per year.
Quality Matters … join the quality team and support homes and the people living in them to have a great quality life. A new and exciting vacancy has arisen for a dynamic Quality Support Partner to join the Quality team at MMCG. The successful candidate will support specific services in a designated area in around North London, Buckinghamshire and Milton Keynes.
The post holder will be part of the quality team and adopt a hands-on practical approach to delivering positive improvement and change within a service. The main function of the role is to be deployed into a service which requires care support to achieve quality-focused outcomes, such as coaching staff on medicine management, writing and evaluating person-centred care plans, and supporting in the management of individual care needs.
As a Quality Support Partner, you'll deliver warm, empathetic, and respectful care and support across an allocated group of care homes. On a practical level, you will support the homes by completing identified actions that have been generated from internal audits. The post holder will report to the Head of Quality Excellence.
Our ideal Quality Support Partner will have the following skills and values:
- Care Practitioner / Senior Care Level – holding NVQ 3 as a minimum
- At least 2 years in a Care Home setting is desirable
- A practical, 'hands-on' approach – working on the floor guiding, coaching, and training staff
- Strong organisational skills
- Sound knowledge of regulatory standards, statutory requirements in a care home setting, and of improvement methods with the ability to guide, coach, and practically empower services to implement change
- Experience of conducting checks of medications, care plan completion & staff observation – adopting the principle of showing the person, watching the person complete, and providing feedback
- Experience in supporting others to manage a shift through delegation and allocation of staff
- Exceptional communication skills, both written and verbal
- Experience of developing links with healthcare professionals and external organisations
- Full UK Driving Licence
- An ability to work flexibly to the needs of the service and organisation
Working with us will result in some excellent rewards & benefits including:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs, 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality, etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Personal car leases via salary sacrifice**
- 25 days holiday plus bank holidays
- Holiday Flex – purchase additional holiday**
- Flexible working patterns
- Cycle to work scheme**
- Recommend a friend
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague National Living Wage. This role comes with a competitive salary and car allowance.
Quality Support Partner employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Support Partner
✨Tip Number 1
Familiarise yourself with the specific care standards and regulations relevant to the North London, Buckinghamshire, and Milton Keynes areas. Understanding local compliance requirements will not only help you in the role but also demonstrate your commitment to quality care during the interview.
✨Tip Number 2
Network with professionals in the care sector, especially those who work in or have connections to the homes you'll be supporting. Building relationships can provide valuable insights into the challenges these services face and how you can contribute positively.
✨Tip Number 3
Prepare to discuss your hands-on experience in coaching and training staff. Think of specific examples where you've successfully implemented change or improved care practices, as this will highlight your practical approach and leadership skills.
✨Tip Number 4
Showcase your exceptional communication skills by being clear and concise in your interactions. Whether it's during a phone call or an in-person meeting, effective communication is key in the care sector, so practice articulating your thoughts and experiences confidently.
We think you need these skills to ace Quality Support Partner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Support Partner position. Tailor your application to highlight how your experience aligns with the specific skills mentioned, such as coaching staff and managing care plans.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in a care home setting, particularly any roles where you have coached or trained staff. Mention specific examples that demonstrate your hands-on approach and ability to implement quality improvements.
Showcase Communication Skills: Since exceptional communication skills are crucial for this role, provide examples in your application that showcase both your written and verbal communication abilities. This could include experiences where you effectively liaised with healthcare professionals or led training sessions.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for quality care and your understanding of the values of the organisation. Make sure to address how you can contribute to the quality team and support the homes in achieving their goals.
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Show Your Passion for Quality Care
Make sure to express your genuine interest in providing high-quality care during the interview. Share specific examples from your past experiences where you made a positive impact on residents' lives, as this will demonstrate your commitment to the role.
✨Demonstrate Your Hands-On Approach
Since the role requires a practical, hands-on approach, be prepared to discuss how you've successfully guided and coached staff in previous positions. Highlight any specific situations where your direct involvement led to improvements in care standards.
✨Familiarise Yourself with Regulatory Standards
Brush up on your knowledge of regulatory standards and statutory requirements in a care home setting. Be ready to discuss how you have implemented these standards in your previous roles and how you can ensure compliance in the new position.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the quality team and their expectations. This shows your enthusiasm for the role and helps you understand how you can contribute effectively to the team.
