At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and handling admin tasks.
- Company: Join Maria Mallaband, a caring community focused on making a difference.
- Benefits: Enjoy competitive pay, health perks, flexible hours, and discounts on leisure activities.
- Other info: Great career development opportunities and wellbeing support available.
- Why this job: Make a positive impact while gaining valuable experience in a supportive environment.
- Qualifications: Must be friendly, professional, and able to maintain confidentiality.
The predicted salary is between 20000 - 25000 € per year.
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times. The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home. We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits:
- Competitive salary package
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs
- 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage.
Receptionist (Day) in Norwich employer: Maria Mallaband Care Group Ltd
At Maria Mallaband, we pride ourselves on being an exceptional employer, offering a supportive work culture that values every team member's contribution. As a Receptionist, you will enjoy competitive benefits including health support, flexible working patterns, and opportunities for professional development, all within a warm and welcoming care home environment where your role is vital in creating a positive experience for residents and visitors alike.
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Day) in Norwich
✨Tip Number 1
Make sure to research Maria Mallaband before your interview. Knowing about their values and the care they provide will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your greeting and phone etiquette! As a Receptionist, you'll be the first point of contact for residents and visitors. A warm smile and a friendly tone can make all the difference, so rehearse how you'd introduce yourself and handle calls.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the team. Think about what it’s like to work there and how you can contribute to the care home environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist (Day) in Norwich
Some tips for your application 🫡
Be Friendly and Professional:As a Receptionist, your first impression matters! Make sure your application reflects a friendly and professional tone. Use polite language and show that you understand the importance of being courteous to residents and visitors.
Highlight Relevant Experience:If you've got experience in customer service or administrative roles, shout about it! Mention any specific tasks like answering phones or greeting guests that relate to the job description. We want to see how you can bring your skills to our team!
Show Your Understanding of Confidentiality:Confidentiality is key in a care home setting. In your application, make sure to mention your understanding of this responsibility. A quick example of how you've handled sensitive information in the past can really make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at a care home. Familiarise yourself with the importance of maintaining confidentiality and providing excellent customer service to residents and visitors. This will help you demonstrate your suitability for the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for many people. Practice how you can convey warmth and friendliness in your responses. Think of examples from your past experiences where you've successfully interacted with customers or handled difficult situations with grace.
✨Prepare for Common Questions
Anticipate questions that may come up during the interview, such as how you would handle a challenging visitor or maintain confidentiality. Prepare thoughtful answers that reflect your understanding of the role and your ability to manage various scenarios effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in a front-of-house role.
