At a Glance
- Tasks: Serve delicious meals and create a welcoming atmosphere for residents and visitors.
- Company: Join a caring organisation dedicated to providing top-quality hospitality.
- Benefits: Enjoy health perks, early pay access, discounts, and flexible working options.
- Other info: Apprenticeship opportunities and excellent career growth await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Caring attitude, strong communication skills, and team spirit.
The predicted salary is between 20000 - 25000 € per year.
We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.
Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.
Working with us will result in some excellent rewards & benefits including:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage.
Our ideal Hospitality Assistant will have the following skills and values:
- Caring nature.
- Strong communication skills.
- Ability to work as part of a team and individually.
- Flexibility and be able to adapt to the needs of Residents.
- Experience of working in a catering service in a similar environment is desirable but not essential.
Responsibilities include:
- Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
- Ensure refreshment is always available.
- Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene.
Experience:
- Ideally some experience working in a busy restaurant/hospitality or catering.
- Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents.
- Team player, self-motivated, proactive and flexible.
If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.
Hospitality (Day) in Norwich employer: Maria Mallaband Care Group Ltd
At MMCG, we pride ourselves on creating a supportive and rewarding work environment for our Hospitality Assistants. With a focus on employee wellbeing, we offer a range of benefits including flexible working patterns, training support, and access to health resources, all while fostering a caring culture that values teamwork and personal growth. Join us in making a meaningful difference in the lives of our residents while enjoying exclusive discounts and opportunities for career advancement.
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality (Day) in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to hospitality roles, like how you handle difficult situations or work as part of a team. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality (Day) in Norwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and caring for others.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in catering or hospitality, and connect it to how you can contribute to our team and the residents' experience.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets your message across effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the key tasks like serving meals and maintaining hygiene standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with residents and visitors, be prepared to discuss your communication skills. Share examples of how you've provided excellent customer service in the past, especially in a hospitality or catering environment.
✨Emphasise Flexibility and Teamwork
Highlight your ability to adapt to different situations and work well within a team. The interviewers will appreciate candidates who can show they are proactive and willing to pitch in wherever needed, especially in a busy dining room setting.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they ensure a relaxed atmosphere for residents. It shows you're genuinely interested in the role and the company.
