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- Tasks: Provide a friendly dining experience and efficient food service for residents and visitors.
- Company: Join MMCG, a caring organization dedicated to providing quality care for the elderly.
- Benefits: Enjoy flexible working, health perks, discounts, and access to early pay.
- Why this job: Make a difference as a Key Worker while developing your skills in a supportive environment.
- Qualifications: Caring nature, strong communication skills, and team spirit; catering experience is a plus.
- Other info: Apprenticeship opportunities available after a 12-week probation period.
The predicted salary is between 8000 - 12000 £ per month.
We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.
Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.
Working with us will result in some excellent rewards & benefits including:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs, 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard – dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage.
Become a Key Worker and make a difference.
Apprenticeship opportunities available.
About You
Our ideal Hospitality Assistant will have the following skills and values:
- Caring nature.
- Strong communication skills.
- Ability to work as part of a team and individually.
- Flexibility and ability to adapt to the needs of Residents.
- Experience of working in a catering service in a similar environment is desirable but not essential.
- Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
- Ensure refreshments are always available.
- Setting up tables, tidying work areas, and preparing food areas for the next service to ensure high standards of hygiene.
Experience:
- Ideally some experience working in a busy restaurant/hospitality or catering.
- Good communication and excellent customer service skills to deliver a good service to our visitors and elderly residents.
- Team player, self-motivated, proactive, and flexible.
If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.
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Hospitality (Day) employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality (Day)
✨Tip Number 1
Make sure to highlight your caring nature and strong communication skills during the interview. These qualities are essential for creating a relaxed atmosphere in the dining room and ensuring residents feel comfortable.
✨Tip Number 2
Demonstrate your flexibility and adaptability by sharing examples of how you've successfully handled changing situations in previous roles. This will show that you can meet the diverse needs of residents.
✨Tip Number 3
If you have any experience in catering or hospitality, be ready to discuss specific scenarios where you provided excellent customer service. This will help you stand out as a candidate who understands the importance of a pleasant dining experience.
✨Tip Number 4
Familiarize yourself with the benefits offered by the company, such as the employee assistance program and training support. Being knowledgeable about these perks shows your genuine interest in the role and the organization.
We think you need these skills to ace Hospitality (Day)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the responsibilities and skills required for the Hospitality Assistant position, as this will help you tailor your application.
Highlight Relevant Experience: If you have experience in catering or hospitality, make sure to highlight it in your CV and cover letter. Even if your experience is not directly related, emphasize any customer service roles or teamwork experiences that showcase your caring nature and communication skills.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for providing excellent service. Mention why you want to work in this role and how your values align with the company's mission of delivering quality care.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Check for spelling and grammar errors, and ensure that your contact information is correct. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Show Your Caring Nature
During the interview, emphasize your caring nature and how it aligns with the values of the organization. Share specific examples of how you've demonstrated compassion in previous roles, especially in hospitality or care settings.
✨Highlight Communication Skills
Strong communication is key in this role. Be prepared to discuss how you effectively communicate with team members and residents. Consider sharing a story where your communication skills made a positive impact on a situation.
✨Demonstrate Flexibility
The ability to adapt to the needs of residents is crucial. Talk about instances where you've had to be flexible in your work environment, whether it was adjusting to last-minute changes or accommodating special requests from guests.
✨Prepare for Teamwork Questions
As a Hospitality Assistant, you'll need to work well in a team. Prepare to answer questions about your experience working collaboratively with others. Think of examples that showcase your ability to support colleagues and contribute to a positive team dynamic.
