At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Join Maria Mallaband, a caring community focused on residents' well-being.
- Benefits: Enjoy flexible hours, competitive pay, health perks, and discounts on leisure activities.
- Other info: Great career development opportunities and a focus on employee well-being.
- Why this job: Make a difference in residents' lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times. The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits In return, you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs
- 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage
Front Desk Care Coordinator - Flexible Hours employer: Maria Mallaband Care Group Ltd
Maria Mallaband is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member plays a vital role in enhancing the lives of residents. With flexible working hours, comprehensive benefits including health support, training opportunities, and a focus on employee recognition, you will find a rewarding environment that values your contributions while ensuring a healthy work-life balance.
Contact Details:
Maria Mallaband Care Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Care Coordinator - Flexible Hours
✨Tip Number 1
Make sure to research the care home and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your greeting skills! As a Front Desk Care Coordinator, you'll be the first point of contact. Role-play with a friend to nail that friendly and professional tone when answering the phone or welcoming visitors.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team dynamics. Plus, it gives you a chance to see if it's the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front Desk Care Coordinator - Flexible Hours
Some tips for your application 🫡
Be Friendly and Professional:Since the role involves interacting with residents and visitors, make sure your application reflects a friendly and professional tone. Use language that shows you understand the importance of creating a welcoming atmosphere.
Highlight Relevant Experience:If you've worked in a similar role or have experience in customer service, be sure to mention it! We want to see how your background aligns with the duties of the Front Desk Care Coordinator.
Show Your Understanding of Confidentiality:Given the sensitive nature of the role, it's crucial to demonstrate your understanding of confidentiality. Mention any previous experiences where you had to handle sensitive information responsibly.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk Care Coordinator. Familiarise yourself with the key duties like greeting visitors and maintaining confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Receptionist, you'll be interacting with residents, relatives, and visitors regularly. Prepare examples of how you've maintained a friendly and professional demeanour in previous roles. Think about times when you’ve handled difficult situations with grace – this will demonstrate your ability to connect with people.
✨Practice Professional Communication
Since answering the phone professionally is part of the job, practice your phone etiquette before the interview. You might even want to do a mock call with a friend. This will help you feel more comfortable and ensure you convey the right tone during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they handle confidentiality issues. This shows that you’re not just interested in the job, but also in how you can contribute positively to the care home environment.
