At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and handling admin tasks.
- Company: Join Maria Mallaband, a caring community focused on residents' well-being.
- Benefits: Enjoy competitive pay, health perks, flexible hours, and discounts on leisure activities.
- Other info: Opportunities for training and career growth in a dynamic setting.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times. The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits:
- Competitive salary package
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs
- 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme Wellbeing support
- Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage.
Receptionist in Corsham employer: Maria Mallaband Care Group Ltd
Maria Mallaband is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member plays a vital role in enhancing the lives of residents. With competitive salaries, comprehensive benefits including health support, flexible working patterns, and opportunities for training and career growth, employees are empowered to thrive both personally and professionally in a rewarding environment. Located in a welcoming community, the care home fosters a friendly atmosphere, making it an ideal place for those seeking meaningful employment in the healthcare sector.
Contact Details:
Maria Mallaband Care Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Corsham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Maria Mallaband Care Group Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Maria Mallaband Care Group Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Corsham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Maria Mallaband Care Group Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Maria Mallaband Care Group Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Maria Mallaband Care Group Ltd!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
