At a Glance
- Tasks: Welcome visitors, manage calls, and handle admin tasks with a friendly approach.
- Company: A caring and supportive care home group in Buckingham.
- Benefits: Competitive salary, health cashback, and flexible working hours.
- Why this job: Make a difference in residents' lives while developing your customer service skills.
- Qualifications: Must have the right to work in the UK and be local.
- Other info: Join a compassionate team in a rewarding environment.
The predicted salary is between 24000 - 36000 Β£ per year.
A care home group is looking for a Receptionist in Buckingham. The role involves greeting visitors, answering calls professionally, and various administrative tasks like photocopying and filing. The candidate must maintain confidentiality regarding resident information and handle interactions with friendliness.
Benefits include competitive salary, health cashback, and flexible working patterns. Applicants must have the right to work in the UK and live within a commutable distance.
Care Home Front Desk & Guest Services in Buckingham employer: Maria Mallaband Care Group Ltd
Contact Detail:
Maria Mallaband Care Group Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Care Home Front Desk & Guest Services in Buckingham
β¨Tip Number 1
Make sure to research the care home group before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your greeting skills! As a front desk receptionist, you'll be the first point of contact. A warm, friendly approach can make all the difference, so rehearse how you'd welcome visitors.
β¨Tip Number 3
Prepare for common interview questions related to confidentiality and customer service. Think of examples from your past experiences where you've handled sensitive information or provided excellent service.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed, and weβre here to support you every step of the way in landing that perfect job.
We think you need these skills to ace Care Home Front Desk & Guest Services in Buckingham
Some tips for your application π«‘
Show Your Friendly Side: Since the role is all about greeting visitors and providing excellent guest services, make sure your application reflects your friendly personality. Use a warm tone in your cover letter to show us youβre the perfect fit for our care home environment.
Highlight Relevant Experience: If you've worked in reception or customer service before, let us know! Share specific examples of how youβve handled calls or interacted with guests. This will help us see how you can bring your skills to our front desk.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Proofread your CV and cover letter for any typos or errors, as attention to detail is key in administrative tasks like photocopying and filing.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status!
How to prepare for a job interview at Maria Mallaband Care Group Ltd
β¨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist in a care home. Familiarise yourself with the importance of greeting visitors warmly and handling calls professionally. This will show that you're genuinely interested in the role and ready to contribute.
β¨Practice Your Communication Skills
Since you'll be interacting with residents and their families, practice speaking clearly and kindly. You might want to role-play common scenarios, like answering a phone call or welcoming a visitor. This will help you feel more confident and prepared for real-life interactions.
β¨Emphasise Confidentiality
Confidentiality is key in a care home setting. Be ready to discuss how you would handle sensitive information and why it's important. This shows that you understand the trust placed in you and are committed to maintaining privacy.
β¨Show Your Friendly Side
A friendly demeanour is essential for this role. Think of examples from your past experiences where you've provided excellent customer service or made someone feel welcome. Sharing these stories can help demonstrate your suitability for the position.