Operations Coordinator, Arts & Entertainment (MARI)

• Description
• About MARI Group

MARI is a global events and experiences company powering world-defining live experiences.

Our portfolio of premium live properties spans sports, art, and entertainment — including the Madrid and Miami Open tennis tournaments, Frieze (a leading voice in contemporary art), and Barrett-Jackson (the premium U.

S. collector car auction company).

MARI also includes Today Tix Group, the global e-commerce leader for cultural experiences, connecting millions of customers with the best in live entertainment.

MARI is reshaping the live events landscape — building a growing portfolio of category-defining events and brands that set the standard for what's next, across sports, entertainment, art, and lifestyle.

At MARI, you'll work alongside people who are passionate, curious, and driven — people who believe that live experiences have the power to shape culture, and who care about the work, the mission, and each other.

We welcome outstanding applicants of all backgrounds and encourage everyone to apply.

About the Role

We are seeking an enthusiastic and organised Operations Coordinator to support the operational delivery and administration of two key events within our business portfolio.

This is an exciting opportunity for someone with some event experience, ideally within greenfield site environment.

The candidate should be detail-oriented, process-driven, and eager to take a hands-on approach in delivering exceptional event experiences across two diverse and dynamic projects.

This is a junior operational role at the heart of MARI's event portfolio in the UK.

You'll sit within both the Operational Team working closely with the Taste of London Operations Manager and the Senior Event Manager for Windsor Great Park Illuminated, and your work will have direct impact on the successful delivery of these 2 key events.

• As the primary Ops Coordinator for the 2 events, your responsibilities include:
• Support the operational planning and delivery of events, including maintaining schedules, risk assessments, safety documentation, and event administration.
• Coordinate and manage key event processes, including accreditation systems, vendor onboarding, invoice processing, and compliance with financial procedures.
• Produce and maintain operational documentation such as information packs, staff briefings, handbooks, meeting minutes, and legal agreements.
• Liaise with exhibitors, traders, and internal stakeholders to ensure all health & safety, food hygiene, and mandatory event documentation is completed, while supporting event presentation, sustainability initiatives, and on-site delivery.

This is a hands-on role for someone who enjoys working with processes, identifying opportunities to improve efficiency, building strong relationships, and solving problems.

The ideal candidate will be detail-oriented, proactive, and enthusiastic about being part of the fast-paced live events industry.

This is a full-time role and qualified candidates must be able to work in the London Office as well as onsite.

You'll be part of a hybrid team that values both connection and flexibility. We'll cover the details of our hybrid schedule during the interview process.

What Success Looks Like

• Suppliers & contractors are appointed, onboarded and managed effectively ensuring all services are delivered to the required standard and within agreed budgets.
• Event Budgets remain accurate & up to date with invoices processed and approved in a timely manner and all expenditure tracked against budget forecasts.
• All contractor, exhibitor & trader documentation is collected ensuring full compliance with operational, health & safety, and licensing requirements.
• Exhibitor, Contractor & Trader queries are managed efficiently with responses provided within agreed service levels and positive stakeholder relationships maintained throughout the event lifecycle.
• Operational plans, event documentation & compulsory submissions are completed accurately and on time while continuously identifying and implementing process improvements to enhance operational efficiency and strengthen the overall event experience.
• What You'll Own: Taste of London
• Create, maintain, and distribute the Event Exhibitor/Trader Manual for Taste of London.
• Negotiate, appoint, contract, and manage ancillary contractors, including onsite oversight.
• Liaise with Sales and Sponsorship teams to ensure exhibitor list is accurate, current, and shared with relevant contractors
• Manage the Organisers’ Office onsite, responding to exhibitor and contractor queries efficiently and professionally.
• Oversee compliance with Taste policies, event policies, and contractual obligations, including premises license and venue agreements.
• Support the Operations Manager with power, security, stewarding, and wider staffing schedules.
• Manage the exhibitor orders, including producing invoices and ensuring payments are received prior to the event.
• Provide administrative support to the Operations and Event Management teams, including booking travel, accommodation, and catering.
• Manage the Organiser/Production Office in support of the onsite team.
• Windsor Great Park Illuminated
• Support the team with event setup, live delivery, and breakdown.
• Working with the Event Manager to find and book accommodation
• Manage end-to-end invoice processing, ensuring accuracy, compliance, and adherence to payment deadlines.
• Working with the team to co-ordinate contract completion processes across internal teams and contractors.
• Oversee stock, materials, and equipment inventory, including signage management.

What You Bring

• At least 1 years of experience in events industry
• Proven track record of working in brands, traders & contractors
• Strong ability to manage competing priorities and multitask
• Proven track record of accurate administrative skills
• Experience working in fast-paced environments
• Passion for live event & operations & logistics
• Experience of budget management and commercial awareness

Benefits

Here are some of the Benefits and Perks offered at MARI Group

• Hybrid work environment (blend of in-office and at-home days)
• Pension match and access to a bespoke pension scheme
• Paid Parental Leave
• Employee Assistance Programme
• Enhanced gyms, wellness and financial wellbeing apps access via Wellhub
• Flexible Paid Time Off

MARI believes in the power of live experiences to unite people — and we know that can only be achieved when we reflect the full diversity of the world around us.

As a global company that shapes culture across sports, art, and entertainment, we are committed to fostering an inclusive workplace and to practicing anti-discrimination across race, gender identity, sexual orientation, disability, and beyond.

We recognise that systemic inequality and discrimination remain challenges across the events and entertainment industry, and we are dedicated to driving meaningful progress — both within our own organisation and across the wider industry we are proud to be part of.