Exhibitor Services Assistant
Exhibitor Services Assistant

Exhibitor Services Assistant

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Exhibitor Relations Managers and assist galleries at Frieze fairs.
  • Company: Join a leading art fair organisation with a vibrant team culture.
  • Benefits: Gain valuable experience in the art world and develop your professional skills.
  • Why this job: Be part of exciting art events and build relationships with galleries.
  • Qualifications: Fluent in English and Korean, with strong organisational and communication skills.
  • Other info: Fast-paced environment with opportunities for growth and learning.

The predicted salary is between 30000 - 42000 £ per year.

We are looking for an English and Korean speaking Exhibitor Relations Assistant to join us. Within this role you will support the Exhibitor Relations Managers to carry out tasks for and manage relationships with exhibiting galleries for the Frieze fairs.

Responsibilities And Accountabilities

  • Support Fair Managers and wider team in carrying out necessary tasks to produce Frieze fairs, working closely with exhibiting galleries and other departments within the company.
  • Provide support to galleries in regard to all aspects of their participation in the fairs: Update gallery information and maintain systems, such as Frieze Portal and CRM database.
  • Support on the launch of the gallery platforms with the fair Managers and wider team, i.e., Exhibitor Manual.
  • Coordinate exhibitor correspondence.
  • Support exhibitors with enquiries including shipping, storage, cleaning, passes etc.
  • Maintain high quality customer service on all fair delivery aspects.
  • Oversee gallery enquiries and monitor gallery online submissions.

Other Departments

  • Coordinate Frieze Viewing Room gallery participation with Digital Team and On View on frieze.com.
  • Provide and request exhibitor information as needed.
  • Supply information to be included in promotional material for the fairs.
  • Liaise with the Content/ Press/Marketing teams to ensure visibility and accuracy of gallery information across our platforms.

At the fairs

  • Prepare exhibitor resources to be used at the fair, such as Welcome Guide and Exhibitors WhatsApp.
  • Set up site for exhibitors.
  • Oversee Exhibitors’ Desk throughout the fair and work with temporary staff.
  • Answer exhibitor queries and coordinate services onsite.
  • Prepare onsite materials and equipment for the Exhibitors’ Desk.

Systems and databases

  • Input and update exhibitor data.
  • Produce reports and analysis for team.
  • Maintain exhibitor platforms.

Skills And Experience

  • Excellent organisation and communication skills in both English and Korean.
  • Strong attention to detail.
  • Ability to manage your time well and comfortable working to tight deadlines.
  • Able to multi-task and collaborate in a fast-paced environment.
  • Comfortable and competent in a client-facing role.
  • Art world experience / knowledge.
  • Experience with Microsoft software and Database CRM.

Exhibitor Services Assistant employer: Mari

Join a dynamic and innovative team at Frieze, where we pride ourselves on fostering a collaborative and inclusive work culture. As an Exhibitor Services Assistant, you will have the opportunity to engage with leading galleries in the art world while benefiting from professional development and growth opportunities. Located in a vibrant city, our company offers a supportive environment that values creativity and excellence, making it an exceptional place for those seeking meaningful and rewarding employment.
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Contact Detail:

Mari Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Exhibitor Services Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the art world, especially those connected to the Frieze fairs. Use LinkedIn or even social media to connect with potential colleagues and exhibitors; you never know who might have the inside scoop on job openings.

✨Tip Number 2

Practice your pitch! When you get the chance to meet someone from the company, be ready to talk about why you're the perfect fit for the Exhibitor Services Assistant role. Highlight your bilingual skills and any relevant experience in the art sector.

✨Tip Number 3

Stay organised! Keep track of all your applications and follow-ups. If you apply through our website, make sure to note down any specific details about the roles you’re interested in, so you can tailor your conversations when you get the chance.

✨Tip Number 4

Be proactive! If you see an opportunity to volunteer or intern at the fairs, jump on it. This not only gives you hands-on experience but also shows your commitment to the role and helps you build relationships within the team.

We think you need these skills to ace Exhibitor Services Assistant

Bilingual Communication (English and Korean)
Customer Service
Organisation Skills
Attention to Detail
Time Management
Multi-tasking
Collaboration
Client-facing Skills
Art World Knowledge
Microsoft Software Proficiency
Database Management
CRM Experience
Report Production
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Exhibitor Services Assistant role. Highlight your organisation and communication skills, especially in English and Korean, as these are key for us.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the art world and how your background makes you a perfect fit for supporting our Exhibitor Relations Managers.

Show Off Your Attention to Detail: In your application, give examples of how you've successfully managed multiple tasks or projects. We love candidates who can juggle responsibilities while keeping everything organised and accurate!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Mari

✨Brush Up on Your Bilingual Skills

Since the role requires fluency in both English and Korean, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your experiences or even role-playing common scenarios you might encounter with exhibitors.

✨Know the Art World

Familiarise yourself with current trends in the art world and the specific fairs that the company hosts. Being able to discuss recent exhibitions or notable galleries will show your passion and knowledge, making you a more appealing candidate.

✨Show Off Your Organisational Skills

Prepare examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to stay organised and meet tight deadlines.

✨Demonstrate Customer Service Excellence

Think of instances where you've provided exceptional customer service, especially in a fast-paced environment. Be ready to share these stories, as the role involves liaising with exhibitors and ensuring their needs are met throughout the fairs.

Exhibitor Services Assistant
Mari

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