At a Glance
- Tasks: Support and improve trading systems in fast-paced environments.
- Company: Join MARGO, a tech-native consultancy in the financial services sector.
- Benefits: Tailored training, career growth, and exposure to live trading systems.
- Other info: Opportunities for career advancement in engineering and development roles.
- Why this job: Be part of a dynamic team impacting real-time trading activities.
- Qualifications: Experience in IT support, knowledge of Linux/UNIX, and SQL skills.
The predicted salary is between 50000 - 70000 € per year.
Join MARGO in the UK (London). MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry. We operate in complex Front Office environments where technology, trading activity and production constraints intersect. Our consultants support and operate mission-critical trading systems used by Front Office, trading and risk teams, in contexts where responsiveness, reliability and technical understanding are essential.
Joining MARGO means working in demanding Front Office environments, while benefiting from a human-sized structure, close follow-up and tailored training paths.
Business Context
You will work within Front Office IT Support and Trading Technology environments supporting live trading activity across multiple asset classes. Systems are production-critical, operate in real time and require a strong focus on stability, performance and incident management. The role involves close interaction with traders, sales, risk, development and infrastructure teams.
Role Overview
We are looking for a Front Office IT Support Engineer to support, operate and continuously improve trading and electronic trading systems. The role goes beyond reactive support. It involves active ownership of Front Office platforms, participation in change initiatives and hands-on investigation of production issues in real-time environments. This position suits profiles with a strong interest in trading systems, production environments and progressive technical exposure.
Key Responsibilities
- Production Support & Operations
- Provide Front Office IT support for live trading environments
- Ensure trading systems are available, stable and performant during market hours
- Monitor real-time trading activity and system behaviour
- Investigate and resolve production incidents
- Participate in incident, problem and change management processes
- System Configuration & Performance
- Manage real-time trading and market data configurations
- Tune market data and market access parameters
- Support electronic execution and matching workflows
- Contribute to performance optimisation of trading platforms
- Assist with deployment of new versions, releases and features
- Projects & Continuous Improvement
- Contribute to Front Office IT and trading technology projects
- Support testing, releases and change implementations
- Report, track and follow up on bugs and production issues
- Work closely with development and infrastructure teams to improve platform reliability
Technical Environment
- Core Technologies & Tools
- Front Office trading and electronic trading platforms
- Linux / UNIX environments (production usage, investigation, scripting)
- Relational databases and SQL (data checks, investigations, reporting)
- Windows environments
- Scripting or small development (Shell, Python, Perl, Visual Basic or similar)
- Market data and execution systems
- Valued Technical Exposure
- SQL queries for production investigations and analysis
- Linux command-line tools for troubleshooting and monitoring
- Log analysis and performance diagnostics
- Release and deployment processes
- Interaction with development, infrastructure and network teams
Required Experience & Skills
- Essential
- Experience in IT support or trading support environments
- Working knowledge of Linux / UNIX systems
- Basic to intermediate SQL skills for production investigations
- Strong interest in Front Office and trading systems
- Ability to work in real-time, production-critical environments
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Ability to work both independently and as part of a team
- Valued (but not restrictive)
- Prior Front Office or trading support experience
- Knowledge of financial markets and trading concepts
- Exposure to scripting or development activities
- Willingness to evolve towards more technical or development-oriented roles
Career Development Opportunities
Depending on interests and performance, the role may evolve towards:
- Team leadership or coordination roles
- Production or platform engineering positions
- Rapid Application Development or software development roles
Why Join MARGO
- Access to demanding Front Office trading environments
- Exposure to live trading systems and business users
- Progressive technical and functional development paths
- Human-sized consultancy with close support and tailored training
- Long-term career opportunities across support, engineering and development
Please note - We do not offer visa sponsorship for this position.
Interested? Motivated? Apply on our website.
Front Office IT Support Engineer – Trading & Electronic Trading Systems in London employer: Margoconsulting
MARGO is an exceptional employer for those seeking a dynamic role in Front Office IT Support, particularly within the fast-paced financial services sector in London. With a focus on tailored training and close mentorship, employees benefit from a human-sized consultancy environment that fosters professional growth and offers exposure to critical trading systems. The company prioritises employee development, providing clear pathways for career advancement into leadership or technical roles, making it an attractive choice for motivated individuals looking to thrive in a challenging yet rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office IT Support Engineer – Trading & Electronic Trading Systems in London
✨Tip Number 1
Get to know the company inside out! Research MARGO's values, projects, and the tech they use. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical interviews by brushing up on your Linux and SQL skills. Practice common troubleshooting scenarios related to trading systems. Being able to demonstrate your problem-solving skills in real-time will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining MARGO and ready to dive into the Front Office environment.
We think you need these skills to ace Front Office IT Support Engineer – Trading & Electronic Trading Systems in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Front Office IT Support Engineer. Highlight your experience with trading systems, Linux/UNIX environments, and any relevant SQL skills. We want to see how your background fits into our tech-native consultancy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for trading systems and explain why you’re excited about working in a fast-paced Front Office environment. Let us know how you can contribute to MARGO’s mission and values.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled production incidents or improved system performance in the past. We love candidates who can demonstrate strong analytical skills and a proactive approach to challenges!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the MARGO team!
How to prepare for a job interview at Margoconsulting
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Linux/UNIX systems and SQL. Be ready to discuss how you've used these technologies in past roles, especially in real-time environments. MARGO values technical understanding, so show them you can handle the pressure!
✨Understand the Trading Landscape
Familiarise yourself with trading systems and financial markets. Being able to speak the language of traders and understand their needs will set you apart. Research MARGO's approach to Front Office support and be prepared to discuss how you can contribute.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled production incidents or performance issues in the past. MARGO is looking for someone who can think on their feet, so highlight your analytical skills and your ability to work under pressure.
✨Communicate Clearly and Confidently
Since you'll be interacting with various teams, practice articulating your thoughts clearly. Whether it's explaining a technical issue or discussing a solution, strong communication is key. MARGO appreciates candidates who can convey complex ideas simply.
