Front Office IT Support Engineer – Trading & Electronic Trading Systems in London
Front Office IT Support Engineer – Trading & Electronic Trading Systems

Front Office IT Support Engineer – Trading & Electronic Trading Systems in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and improve trading systems in fast-paced environments.
  • Company: Join MARGO, a tech-savvy consultancy in the financial sector.
  • Benefits: Tailored training, career growth, and hands-on experience with live trading systems.
  • Why this job: Dive into real-time trading tech and make a tangible impact.
  • Qualifications: Experience in IT support, Linux knowledge, and a passion for trading systems.
  • Other info: Great opportunities for career advancement in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

Join MARGO in the UK (London). MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry. We operate in complex Front Office environments where technology, trading activity and production constraints intersect. Our consultants support and operate mission‑critical trading systems used by Front Office, trading and risk teams, in contexts where responsiveness, reliability and technical understanding are essential.

You will work within Front Office IT Support and Trading Technology environments supporting live trading activity across multiple asset classes. Systems are production-critical, operate in real time and require a strong focus on stability, performance and incident management. The role involves close interaction with traders, sales, risk, development and infrastructure teams.

We are looking for a Front Office IT Support Engineer to support, operate and continuously improve trading and electronic trading systems. The role goes beyond reactive support. It involves active ownership of Front Office platforms, participation in change initiatives and hands‑on investigation of production issues in real‑time environments. This position suits profiles with a strong interest in trading systems, production environments and progressive technical exposure.

Key Responsibilities
  • Provide Front Office IT support for live trading environments
  • Ensure trading systems are available, stable and performant during market hours
  • Monitor real‑time trading activity and system behaviour
  • Investigate and resolve production incidents
  • Participate in incident, problem and change management processes
System Configuration & Performance
  • Manage real‑time trading and market data configurations
  • Tune market data and market access parameters
  • Support electronic execution and matching workflows
  • Contribute to performance optimisation of trading platforms
  • Assist with deployment of new versions, releases and features
Projects & Continuous Improvement
  • Contribute to Front Office IT and trading technology projects
  • Support testing, releases and change implementations
  • Report, track and follow up on bugs and production issues
  • Work closely with development and infrastructure teams to improve platform reliability
Technical Environment
  • Core Technologies & Tools: Front Office trading and electronic trading platforms, Linux / UNIX environments, Relational databases and SQL, Windows environments, Scripting or small development (Shell, Python, Perl, Visual Basic or similar), Market data and execution systems
  • Valued Technical Exposure: SQL queries for production investigations and analysis, Linux command‑line tools for troubleshooting and monitoring, Log analysis and performance diagnostics, Release and deployment processes, Interaction with development, infrastructure and network teams
Required Experience & Skills
  • Essential: Experience in IT support or trading support environments, Working knowledge of Linux / UNIX systems, Basic to intermediate SQL skills for production investigations, Strong interest in Front Office and trading systems, Ability to work in real‑time, production‑critical environments, Strong analytical and problem‑solving skills, Excellent verbal and written communication, Ability to work both independently and as part of a team
  • Valued (but not restrictive): Prior Front Office or trading support experience, Knowledge of financial markets and trading concepts, Exposure to scripting or development activities, Willingness to evolve towards more technical or development‑oriented roles
Career Development Opportunities
  • Team leadership or coordination roles
  • Production or platform engineering positions
  • Rapid Application Development or software development roles

Why Join MARGO: Access to demanding Front Office trading environments, Exposure to live trading systems and business users, Progressive technical and functional development paths, Human‑sized consultancy with close support and tailored training, Long‑term career opportunities across support, engineering and development.

Please note - We do not offer visa sponsorship for this position. Interested? Motivated? Apply on our website or at staff.uk@margo.com.

Front Office IT Support Engineer – Trading & Electronic Trading Systems in London employer: Margo

MARGO is an exceptional employer for those seeking to thrive in the dynamic world of financial services technology. With a focus on Front Office environments, employees benefit from tailored training paths and close support within a human-sized consultancy, fostering both personal and professional growth. The opportunity to engage with live trading systems and collaborate with diverse teams ensures a rewarding and meaningful career journey.
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Contact Detail:

Margo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office IT Support Engineer – Trading & Electronic Trading Systems in London

Tip Number 1

Get to know the company inside out! Research MARGO's values, projects, and the tech they use. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for technical interviews by brushing up on your Linux and SQL skills. Practice common troubleshooting scenarios related to trading systems, as this will demonstrate your readiness for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining MARGO and ready to dive into the exciting world of Front Office IT support.

We think you need these skills to ace Front Office IT Support Engineer – Trading & Electronic Trading Systems in London

IT Support
Trading Support
Linux / UNIX Systems
SQL
Real-Time Production Environments
Analytical Skills
Problem-Solving Skills
Communication Skills
Scripting (Shell, Python, Perl, Visual Basic)
Market Data Configuration
Incident Management
Performance Optimisation
Collaboration with Development Teams
Log Analysis
Troubleshooting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Front Office IT Support Engineer role. Highlight any relevant experience in trading systems, Linux/UNIX environments, and SQL skills to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about trading technology and how your background makes you a great fit for MARGO. Be genuine and let your enthusiasm show!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in real-time environments. We love candidates who can think on their feet and demonstrate strong analytical skills, so don’t hold back!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Margo

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Linux/UNIX systems and SQL. Be ready to discuss how you've used these technologies in past roles, especially in real-time environments. MARGO values technical understanding, so show them you can handle the pressure!

Understand the Trading Landscape

Familiarise yourself with trading systems and financial markets. Being able to speak the language of traders and understand their needs will set you apart. Research MARGO's approach to Front Office IT support and be prepared to discuss how you can contribute.

Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled production incidents or performance issues in the past. MARGO is looking for someone who can think on their feet, so highlight your analytical skills and your ability to work under pressure.

Engage with the Team Spirit

MARGO operates in a collaborative environment, so be ready to demonstrate your teamwork abilities. Share experiences where you've worked closely with different teams, like development or infrastructure, to improve system reliability and performance.

Front Office IT Support Engineer – Trading & Electronic Trading Systems in London
Margo
Location: London
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  • Front Office IT Support Engineer – Trading & Electronic Trading Systems in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    Margo

    50-100
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