At a Glance
- Tasks: Support and improve trading systems in fast-paced environments.
- Company: Join MARGO, a tech-savvy consultancy in the financial sector.
- Benefits: Tailored training, career growth, and exposure to live trading systems.
- Other info: Great opportunities for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team making real-time impacts in trading technology.
- Qualifications: Experience in IT support, Linux knowledge, and a passion for trading systems.
The predicted salary is between 36000 - 60000 £ per year.
Join MARGO in the UK (London). MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry. We operate in complex Front Office environments where technology, trading activity and production constraints intersect. Our consultants support and operate mission-critical trading systems used by Front Office, trading and risk teams, in contexts where responsiveness, reliability and technical understanding are essential.
You will work within Front Office IT Support and Trading Technology environments supporting live trading activity across multiple asset classes. Systems are production-critical, operate in real time and require a strong focus on stability, performance and incident management. The role involves close interaction with traders, sales, risk, development and infrastructure teams.
We are looking for a Front Office IT Support Engineer to support, operate and continuously improve trading and electronic trading systems. The role goes beyond reactive support. It involves active ownership of Front Office platforms, participation in change initiatives and hands-on investigation of production issues in real-time environments. This position suits profiles with a strong interest in trading systems, production environments and progressive technical exposure.
Key Responsibilities- Production Support & Operations
- Provide Front Office IT support for live trading environments
- Ensure trading systems are available, stable and performant during market hours
- Monitor real-time trading activity and system behaviour
- Investigate and resolve production incidents
- Participate in incident, problem and change management processes
- System Configuration & Performance
- Manage real-time trading and market data configurations
- Tune market data and market access parameters
- Support electronic execution and matching workflows
- Contribute to performance optimisation of trading platforms
- Assist with deployment of new versions, releases and features
- Projects & Continuous Improvement
- Contribute to Front Office IT and trading technology projects
- Support testing, releases and change implementations
- Report, track and follow up on bugs and production issues
- Work closely with development and infrastructure teams to improve platform reliability
- Core Technologies & Tools
- Front Office trading and electronic trading platforms
- Linux / UNIX environments (production usage, investigation, scripting)
- Relational databases and SQL (data checks, investigations, reporting)
- Windows environments
- Scripting or small development (Shell, Python, Perl, Visual Basic or similar)
- Market data and execution systems
- Valued Technical Exposure
- SQL queries for production investigations and analysis
- Linux command-line tools for troubleshooting and monitoring
- Log analysis and performance diagnostics
- Release and deployment processes
- Interaction with development, infrastructure and network teams
- Essential
- Experience in IT support or trading support environments
- Working knowledge of Linux / UNIX systems
- Basic to intermediate SQL skills for production investigations
- Strong interest in Front Office and trading systems
- Ability to work in real-time, production-critical environments
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Ability to work both independently and as part of a team
- Valued (but not restrictive)
- Prior Front Office or trading support experience
- Knowledge of financial markets and trading concepts
- Exposure to scripting or development activities
- Willingness to evolve towards more technical or development-oriented roles
- Team leadership or coordination roles
- Production or platform engineering positions
- Rapid Application Development or software development roles
Why Join MARGO
- Access to demanding Front Office trading environments
- Exposure to live trading systems and business users
- Progressive technical and functional development paths
- Human-sized consultancy with close support and tailored training
- Long-term career opportunities across support, engineering and development
Please note - We do not offer visa sponsorship for this position. Interested? Motivated? Apply on our website or at staff.uk@margo.com
Front Office IT Support Engineer – Trading & Electronic Trading Systems employer: Margo
Margo is an exceptional employer, offering a dynamic work environment in London where technology meets finance. With a strong focus on employee growth, you will have the opportunity to engage directly with traders and quantitative teams, ensuring your contributions have a significant impact. The company promotes a balanced role that combines development and production support, alongside tailored training paths to enhance your skills in a high-stakes, fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office IT Support Engineer – Trading & Electronic Trading Systems
✨Tip Number 1
Get to know the company inside out! Research MARGO's values, projects, and the tech they use. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for technical interviews by brushing up on your Linux and SQL skills. Practice common troubleshooting scenarios related to trading systems. The more confident you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the MARGO team.
We think you need these skills to ace Front Office IT Support Engineer – Trading & Electronic Trading Systems
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Front Office IT Support Engineer. Highlight your experience with trading systems, Linux/UNIX environments, and any relevant SQL skills. We want to see how your background fits into our tech-native consultancy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about trading technology and how you can contribute to MARGO. Be sure to mention any specific projects or experiences that align with our needs.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled production issues in real-time environments. We love candidates who can demonstrate strong analytical skills and a proactive approach to incident management.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Margo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Linux/UNIX systems and SQL. Be ready to discuss how you've used these technologies in past roles, especially in real-time environments. MARGO values technical understanding, so show them you can handle the pressure!
✨Understand the Trading Landscape
Familiarise yourself with trading systems and financial markets. Being able to speak the language of traders and understand their needs will set you apart. Research MARGO's approach to Front Office IT support and be prepared to discuss how you can contribute.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled production incidents or performance issues in the past. MARGO is looking for someone who can think on their feet, so be ready to walk through your thought process and the steps you took to resolve challenges.
✨Show Your Team Spirit
Collaboration is key in this role, so highlight your ability to work well with others. Share experiences where you've successfully partnered with development or infrastructure teams to improve system reliability. MARGO appreciates a team player who can also take ownership of their work.
