At a Glance
- Tasks: Provide real-time IT support for trading platforms and resolve production incidents.
- Company: Join MARGO, a tech-native consultancy in the financial services sector.
- Benefits: Tailored training, close support, and long-term career opportunities.
- Other info: Human-sized team focused on your growth and development.
- Why this job: Dive into high-pressure environments and learn about live trading systems.
- Qualifications: Fluent in French and English with basic IT support experience.
The predicted salary is between 54000 - 66000 £ per year.
- French Speaking Front Office IT Support Engineer
- Join MARGO in the UK (London)
MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry.
We operate in complex Front Office environments where technology, trading activity and production constraints intersect.
Our consultants support and operate mission-critical trading systems used by Front Office, trading and risk teams, in contexts where responsiveness, reliability and technical understanding are essential.
Joining MARGO means working in demanding Front Office environments, while benefiting from a human-sized structure, close follow-up and tailored training paths.
About the Role
We are looking for a French-speaking Front Office IT Support Engineer to join our team in London, supporting live, production‑critical trading systems for a Tier‑1 Investment Bank.
The team operates in high‑pressure Front Office environments where responsiveness, common sense, and clear communication matter most.
While technical basics are necessary, we hire primarily for mindset.
The team can teach you the rest.
What the Team Can Teach You
You don't need to know everything on day one. If you have strong foundations, the team can teach you:
- Our specific Front Office trading systems, electronic execution workflows, and market data platforms.
- Advanced Linux/UNIX commands, internal scripting, and complex production investigation tools.
- The intricate technical setup of a Tier‑1 Investment Bank’s trading infrastructure.
- Deep‑dive financial domain knowledge, asset class mechanics, and trade lifecycle details.
- What the Team Is Looking For
We are looking for a candidate who brings the right attitude, communication skills, and problem‑solving instinct. The team is looking for:
- Fluent French & English: Strong communication skills in both languages to interact smoothly across teams.
- Genuine
- Financial
Curiosity: An eager mindset that looks "beyond the database." You don’t need to be a quant, but you should actually want to understand the real financial products (bonds, swaps, equities) behind the data strings.
- Pragmatism & Resourcefulness: A smart problem‑solver who prioritizes ruthlessly.
You secure quick wins for simple issues and avoid falling down one‑hour technical rabbit holes over minor glitches while traders are waiting.
- The "Translator" Ability: Social intelligence to act as a bridge between two different worlds.
You know how to talk to a stressed trader without drowning them in server logs, and you can explain issues to developers without confusing them with trading jargon.
- Solid IT Foundations: Basic‑to‑intermediate experience with Linux/UNIX command line and SQL for querying databases.
Key Responsibilities
- Provide live, real‑time IT support for Front Office trading platforms during market hours.
- Monitor real‑time trading activity, investigate system behavior, and resolve production incidents.
- Manage real‑time market data configurations and support electronic execution workflows.
- Collaborate closely with both Trading Desks and Development/Infrastructure teams.
- Participate in change management, testing, and system release deployments.
Requirements
- Languages: Fluent French and English (written and spoken).
- Prior experience in IT support with working knowledge of Linux/UNIX and basic SQL.
- Why Join MARGO
- Access to demanding Front Office trading environments
- Exposure to live trading systems and business users
- Progressive technical and functional development paths
- Human‑sized consultancy with close support and tailored training
- Long‑term career opportunities across support, engineering and development
Please note - We do not offer visa sponsorship for this position.
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French Speaking Front Office IT Support Engineer employer: MARGO
MARGO is an exceptional employer for those seeking to make a significant impact in the financial services sector, particularly within the dynamic realm of Fixed Income Algo Trading. With a focus on real-time analytics and a supportive, human-sized consultancy culture, employees benefit from tailored career paths, flexible exposure to various roles, and a collaborative environment that fosters rapid feedback and growth opportunities. Located in London, MARGO offers a unique chance to work closely with traders and production teams, ensuring that your contributions directly influence trading and risk management strategies.
StudySmarter Expert Advice🤫
We think this is how you could land French Speaking Front Office IT Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MARGO values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MARGO might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MARGO!
✨Direct Apply to MARGO
Let's not forget to apply directly through the MARGO website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace French Speaking Front Office IT Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MARGO.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MARGO. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MARGO
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
