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- Tasks: Deliver exceptional service and build lasting relationships with clients in a luxury retail environment.
- Company: Maison Margiela, a renowned Paris-based fashion house pushing the boundaries of modern fashion.
- Benefits: Competitive pay, employee discounts, and a chance to work with a prestigious brand.
- Why this job: Be a brand ambassador and make a real impact in the world of luxury fashion.
- Qualifications: Experience in client advisory roles, excellent communication skills, and a passion for fashion.
- Other info: Join a dynamic team and enjoy opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
As a Client Advisor, you will be the brand ambassador, representing the essence of the company and delivering exceptional service to our distinguished clientele. This role requires exceptional communication skills, a strong sales mindset, and the ability to foster lasting relationships with clients.
Job responsibilities and activities- Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
- Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
- Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
- Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
- Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
- Team Collaboration: Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
- Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
- Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.
- You can build long-term, successful relationships with all types of clients around the world.
- You are experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
- Excellent communication.
- You are proactive in driving commercial performance.
- You are skilled at cross‑selling across all product categories.
- You are versatile, with a passion for challenges.
- English is mandatory.
Client Advisor - Selfridges employer: MARGIELA
Contact Detail:
MARGIELA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Selfridges
✨Tip Number 1
Get to know the brand inside out! Dive deep into Maison Margiela's history, products, and unique style. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you engage with clients. Being able to articulate your thoughts clearly and confidently is key to building those lasting relationships.
✨Tip Number 3
Show off your sales mindset! Think of creative ways to present products that align with client needs. Remember, it’s all about making their shopping experience exceptional and memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Maison Margiela.
We think you need these skills to ace Client Advisor - Selfridges
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re drawn to Maison Margiela and how you connect with our unique aesthetic. We want to see your personality and enthusiasm for the brand!
Highlight Your Client Engagement Skills: Make sure to emphasise your experience in building relationships with clients. Use specific examples of how you've provided exceptional service in the past. We value those who can create memorable shopping experiences!
Demonstrate Your Sales Mindset: We’re looking for someone who can drive sales while maintaining a luxurious shopping atmosphere. Include any achievements or targets you've met in previous roles to show us you’ve got what it takes to excel in this position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at MARGIELA
✨Know Your Brand Inside Out
Before the interview, dive deep into Maison Margiela's history, values, and current collections. Understanding the brand's unique aesthetic and philosophy will help you articulate how you can embody its essence as a Client Advisor.
✨Showcase Your Communication Skills
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Be prepared to demonstrate how you would welcome clients and provide personalised service, as this is crucial for creating exceptional shopping experiences.
✨Prepare for Sales Scenarios
Think of examples from your past experience where you've successfully identified client needs and driven sales. Be ready to discuss how you can apply these skills to foster loyalty and encourage repeat business at Maison Margiela.
✨Dress the Part
As a fashion house, Maison Margiela values presentation. Dress in a way that reflects the brand's aesthetic while still being professional. This shows your understanding of the luxury industry and your commitment to upholding the brand's image.
