Luxury Retail Shop Lead: Service, KPIs & Team Growth

Luxury Retail Shop Lead: Service, KPIs & Team Growth

Full-Time 29795 - 41713 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Shop Manager and lead a team to deliver exceptional customer service.
  • Company: Contemporary British clothing brand known for luxury fashion.
  • Benefits: Competitive salary starting from £29,795 and various employee benefits.
  • Why this job: Join a dynamic team and elevate your career in luxury retail.
  • Qualifications: Proven supervisory experience in luxury fashion and strong leadership skills.
  • Other info: Opportunity to build customer relationships and grow within the company.

The predicted salary is between 29795 - 41713 £ per year.

A contemporary British clothing brand is seeking an Assistant Shop Manager for one of its UK shops. The role involves supporting the Shop Manager, ensuring administrative tasks are completed, leading the team to uphold high standards, and building customer relationships.

Successful candidates will have:

  • Proven supervisory experience in luxury fashion
  • Strong leadership skills
  • A passion for customer service

Competitive salary starting from £29,795 and various employee benefits.

Luxury Retail Shop Lead: Service, KPIs & Team Growth employer: Margaret Howell Limited

Join a contemporary British clothing brand that values its employees and fosters a vibrant work culture. With a competitive salary starting from £29,795, you will enjoy various employee benefits, opportunities for professional growth, and the chance to lead a passionate team in delivering exceptional customer service. This role not only allows you to thrive in the luxury fashion sector but also offers a supportive environment where your contributions are recognised and rewarded.
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Contact Detail:

Margaret Howell Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Retail Shop Lead: Service, KPIs & Team Growth

✨Tip Number 1

Network like a pro! Reach out to people in the luxury retail sector, especially those who work at brands you admire. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your leadership skills! When you get the chance to interview, share specific examples of how you've led teams in the past. Highlight your ability to motivate others and maintain high standards in customer service.

✨Tip Number 3

Research the brand! Familiarise yourself with the company's values, products, and customer base. This knowledge will help you stand out during interviews and show that you're genuinely interested in the role.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, you'll be one step closer to landing that dream job in luxury retail!

We think you need these skills to ace Luxury Retail Shop Lead: Service, KPIs & Team Growth

Supervisory Experience
Leadership Skills
Customer Service
Team Management
Administrative Skills
Relationship Building
Attention to Detail
Luxury Fashion Knowledge

Some tips for your application 🫡

Show Your Passion for Luxury Fashion: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your passion and how it aligns with our brand values.

Highlight Your Leadership Skills: We want to see your supervisory experience in action! Use examples from your past roles to demonstrate how you've successfully led a team and maintained high standards in customer service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and relevant to the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Margaret Howell Limited

✨Know the Brand Inside Out

Before your interview, make sure you research the brand thoroughly. Understand its history, values, and current collections. This will not only show your passion for the brand but also help you answer questions about how you can contribute to its success.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you motivate others and handle challenges, as this role requires strong leadership in a luxury retail environment.

✨Emphasise Customer Relationships

Think of specific instances where you've built strong customer relationships in previous roles. Highlight your approach to customer service and how it aligns with the brand's ethos. This will demonstrate your commitment to maintaining high standards in customer interactions.

✨Prepare for KPI Discussions

Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've used KPIs to drive team performance and sales in the past. This shows that you understand the business side of retail and are ready to contribute to the shop's success.

Luxury Retail Shop Lead: Service, KPIs & Team Growth
Margaret Howell Limited

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