At a Glance
- Tasks: Deliver exceptional customer service and promote our stylish menswear and womenswear collections.
- Company: Join the iconic Margaret Howell brand, known for its contemporary British design.
- Benefits: Enjoy a competitive salary, generous holidays, and a significant staff discount.
- Other info: Flexible working options and a supportive environment for personal growth.
- Why this job: Be part of a creative team and help customers find their perfect style.
- Qualifications: Experience in high-end retail and a passion for fashion are essential.
The predicted salary is between 18900 - 23100 £ per year.
Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades.
Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 70 outlets in Japan and an established online business.
We are seeking a highly motivated retail professional to sell our womenswear and menswear collection at one of our UK shops.
RESPONSIBILITIES
- Provide an exceptional level of service
- Maintain standards of presentation and housekeeping
- Work to achieve sales targets
- Give advice and information to customers about the collection
- Handle and maintain stock accurately and efficiently
- ROLE REQUIREMENTS
- Previous experience in high-end retail sales
- Self-motivated and focused on quality
- Excellent interpersonal and communication skills
- An interest in womenswear, menswear and design
- Demonstrate initiative, taking every opportunity to apply collection knowledge in promotion of the brand
- HOURS
- 35 hours per week, across 5 days on a rolling rota, Monday to Saturday.
- Enjoy regular Sundays off, as the shop is closed every Sunday.
- We also close over the Christmas period from Christmas Eve until 2 January, giving our teams valuable time to rest and spend with family and friends.
- REWARDS
- A competitive salary
- Opportunity to make bonuses
- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service
- Birthday day off
- Generous clothing allowance
- Significant staff discount
- Life insurance
- Contributory pension and salary exchange scheme
- Personal development grant
- Cycle to work scheme
- Volunteering day off
- Paid IVF Leave for both partners
- Opportunity to request flexible working (79% of Retail Employees work Part Time Hours)
- Menopause friendly
We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications.
We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace.
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Sales Assistant - Full Time in London employer: Margaret Howell Limited
At Margaret Howell Limited, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and customer service. Our retail sales associates enjoy a supportive environment with opportunities for personal growth and development, all while working in a stylish setting that showcases our unique fashion collections. With a commitment to work-life balance, including Sundays off and a festive Christmas closure, we ensure our team members can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Margaret Howell Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Margaret Howell Limited!
We think you need these skills to ace Sales Assistant - Full Time in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Margaret Howell Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Margaret Howell Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Margaret Howell Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Margaret Howell Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
