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- Tasks: Provide on-site IT support and manage system maintenance across our stores and offices.
- Company: Join a dynamic business that values innovation and growth in the IT sector.
- Benefits: Enjoy 5 weeks holiday, generous discounts, and a supportive work environment.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact by supporting users and enhancing IT systems in a growing company.
- Qualifications: Experience in IT support and ability to train both technical and non-technical users.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking experienced Junior to mid level IT professionals who are highly organised and technically skilled with a strong understanding of IT systems and an ability to train and support technical and non‑technical users to support a growing business that is continuing to evolve.
Responsibilities
- Provide on‑site IT support for all company systems and applications
- Support IT systems integrations
- Manage system maintenance and troubleshooting across our stores and offices
- Liaise with third‑party IT support providers
- Ordering and configuration of new PCs and other hardware/peripherals
- Asset Management for company IT equipment
- Ensure the security of company data and hardware
- Administration of company phone systems
- Provide hands‑on IT training to support employees
- Create, modify, and maintain reports across key systems, e.g. SAP, Sales platforms
Role Requirements
- Experience in IT and a comprehensive understanding of IT systems
- Ability to train and support technical and non‑technical users
- Experience in IT support working with a company of 50+ users
- Experience supporting/using Microsoft Office 365/Teams
- Intermediate Excel knowledge e.g. Pivot Tables, VLOOKUP, XLOOKUP
- Experience with MS SQL Server/SQL
- Understanding of network infrastructure such as Meraki firewalls, switches, VPNs
- Experience supporting/using SAP (desirable)
Rewards
- A competitive salary
- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service
- Generous clothing allowance
- Significant staff discount
- Life and medical insurance
- Contributory pension and salary exchange scheme
- Menopause‑friendly workplace
- Cycle to work scheme
- Birthday day off
- Volunteering day off
- IVF support for parents
- Opportunity to request flexible working (27% of Head Office employees work Part Time Hours)
We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace.
IT Opportunities in London employer: Margaret Howell Limited
Contact Detail:
Margaret Howell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Opportunities in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for IT projects or offer to help friends and family with their tech issues. This not only sharpens your skills but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common IT scenarios and troubleshooting questions. Practice explaining your thought process clearly, as being able to communicate technical concepts to non-technical users is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Opportunities in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT role you're applying for. Highlight your experience with IT systems, support, and training, as these are key for us. Use specific examples that showcase your skills and how they relate to the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your understanding of IT systems and your ability to support both technical and non-technical users, as this is crucial for us.
Show Off Your Technical Skills: Don’t hold back on showcasing your technical skills in your application. Whether it's your experience with Microsoft Office 365, SQL, or network infrastructure, we want to see how you can contribute to our evolving business.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Margaret Howell Limited
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially around the systems mentioned in the job description like Microsoft Office 365, SAP, and SQL. Be ready to discuss your experience with these tools and how you've used them to support users in the past.
✨Show Off Your Training Skills
Since the role involves training both technical and non-technical users, prepare examples of how you've successfully trained others before. Think about specific situations where your training made a difference and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
IT support is all about troubleshooting. Come prepared with examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you're proactive and can handle the pressures of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s IT systems, their approach to training, or how they manage system integrations. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.