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- Tasks: Drive online trading performance and optimise the customer journey for a leading fashion brand.
- Company: Margaret Howell, a renowned British clothing designer with a global presence.
- Benefits: Competitive salary, generous holiday, staff discounts, and personal development grants.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team and shape the future of e-commerce in fashion.
- Qualifications: Experience in e-commerce, particularly with Shopify, and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 70 outlets in Japan and an established online business. We are seeking experienced E‑commerce professionals to support a growing business that is continuing to evolve and scale its online presence. This role plays a key part in driving commercial performance, optimising the customer journey, and delivering a best‑in‑class digital experience.
Location: Fulham Road / Remote
Hours: Full-time - 35 hours, Monday - Friday (10 am to 6 pm)
Key Responsibilities:
- Own and drive online trading performance, ensuring consistent revenue growth through proactive KPI monitoring and optimisation.
- Ensure the website reflects the brand at all times, with accurate product pricing, content, imagery and timely updates.
- Lead the e‑commerce platform roadmap, ensuring scalability, security and alignment with business objectives.
- Identify and assess new technologies and initiatives to enhance the online experience and operational efficiency.
- Analyse site performance and customer behaviour to generate actionable insights and recommendations.
- Manage e‑commerce projects and site developments, delivering on time and within budget.
- Work closely with internal teams and third‑party suppliers to deliver site enhancements and improvements.
- Oversee site operations, governance and compliance, including fulfilment and returns performance.
- Manage and support the E-commerce team to ensure day‑to‑day activity is well planned and executed.
Role Requirements:
- Proven experience in E‑commerce in Retail.
- Proven experience working with Shopify.
- Strong analytical skills with experience using web analytics and performance tools.
- Ability to translate data into actionable insights and recommendations.
- Demonstrable track record of driving online revenue growth and site performance.
Rewards:
- A competitive salary.
- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service.
- Generous clothing allowance.
- Significant staff discount.
- Life insurance.
- Contributory pension and salary exchange scheme.
- Personal development grant.
- Cycle to work scheme.
- Birthday day off.
- Volunteering day off.
- Paid IVF support for parents.
- Opportunity to request flexible working (27% of Head Office employees work Part Time Hours).
- Menopause friendly.
- Enhanced paid maternity & paternity leave.
Recruitment & Application Process:
We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace. Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.
E‑commerce Opportunities in London employer: Margaret Howell Limited
Contact Detail:
Margaret Howell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E‑commerce Opportunities in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a personal project or portfolio that highlights your e-commerce expertise. Whether it’s a mock website or a case study on improving online sales, this can really make you stand out.
✨Tip Number 3
Stay updated with trends! Follow e-commerce blogs, podcasts, and social media accounts to keep your knowledge fresh. This will not only help in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight how your experience aligns with our needs, and don’t forget to showcase your analytical skills!
We think you need these skills to ace E‑commerce Opportunities in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce shine through! We want to see how your experience aligns with our mission to enhance the online shopping experience. Share specific examples of how you've driven online revenue growth in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience with Shopify and any analytical skills you possess. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Data-Driven: Since we value analytical skills, don’t shy away from including metrics in your application. If you've used web analytics tools to improve site performance, share those insights! We appreciate candidates who can translate data into actionable strategies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Plus, it shows you’re keen on joining our team at Margaret Howell!
How to prepare for a job interview at Margaret Howell Limited
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around platforms like Shopify. Be ready to discuss how you've driven online revenue growth in the past and any specific strategies you've used to optimise customer journeys.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with web analytics and performance tools. Bring examples of how you've translated data into actionable insights that improved site performance or customer engagement.
✨Understand the Brand
Familiarise yourself with Margaret Howell's brand identity and product offerings. Think about how you can ensure the website reflects this brand consistently and be ready to share ideas on enhancing the digital experience.
✨Be Project-Ready
Since managing e-commerce projects is key, come prepared with examples of past projects you've led. Highlight your ability to deliver on time and within budget, and discuss how you collaborated with teams to achieve successful outcomes.