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- Tasks: Support the management of a busy GP surgery and learn essential operational skills.
- Company: Join a friendly, forward-thinking healthcare practice serving over 15,500 patients.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Gain hands-on experience in healthcare management while making a difference in patient care.
- Qualifications: 2 years of primary care and managerial experience, with strong interpersonal skills.
- Other info: Flexible working hours and excellent career progression opportunities await you.
The predicted salary is between 27885 - 27885 £ per year.
Trainee Assistant Practice Manager – Healthcare
Marfleet Group Practice is looking for a Trainee Assistant Practice Manager to learn all aspects of the day to day running of a busy GP surgery.
Main duties of the job
- Support the Operations Lead/Senior Advisor in staff management, ensuring adherence to MRP policies and procedures.
- Organise recruitment, induction, and training for staff.
- Track and report progress on targets, including QOF, enhanced services, and work towards CQC compliance.
- Identify underperformance and implement improvement plans in coordination with GPs and the Practice Manager.
- Stay updated on NHS/ICB changes and identify opportunities or risks.
- Ensure compliance with NHS patient care obligations.
- Maintain up-to-date HR documentation (e.g., job descriptions, policies, contracts).
About us
We are a friendly, forward thinking practice providing care for over 15,500 patients.
We are also a training practice, with 7 GP,s ACP, Nurses and HCA\’s
Job responsibilities
To demonstrate a competent level of inter-personal skills whenproviding information of a non-clinical nature to staff, carers,patients/external agencies, maintaining the Practice standards of customerservice.
To understand security/health and safety processes andprocedures, as required.
To make judgements in resolving problems of a patient oradministrative nature within pre-defined limits, dealing with issues first handreferring complex nature to Operations Lead.
To deal with all enquiries effectively and responsively,deciding upon appropriate follow-up action.
To plan and organise own day to day tasks within the parametersset out by supervising staff.
May assist with the arrangement of meetings, may be required totake notes of a non-complex nature.
Knowledge of the Practices policies and procedures eg Fire,Health and Safety, Infection Control and work with the Infection Control Lead, Information Governance and Confidentiality.
Work flexibly to meet the needs of the service.
To maintain staff records both manually and electronically,producing routine information as required.
It is the responsibility of each member of staff to maintainconfidentiality, in line with the Practices Code of Conduct.
Staff must be aware of and adhereto the provisions of current Health and Safety legislation and to ensure theirown safety and the safety of colleagues, patients, and visitors. Staff must beaware of the action to be taken in the event of fire and MUST undertake firetraining annually.
Person Specification
Experience
- Minimum 2 years experience of Primary Care.
- Minimum 2 years Managerial experience.
- Qualification in Customer Service.
- Good interpersonal skills.
- Flexibility and willingness to learn.
- Full driving licence.
- Key skills include experience with NHS systems and processes, team management, HR and IT competence using healthcare IT systems (e.g., EMIS, SystmOne) and Microsoft Office (Word, Excel, PowerPoint).
- Salary: Starting salary is £27885 per annum.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Trainee Assistant Practice Manager - Healthcare employer: Marfleet Group Practice
Contact Detail:
Marfleet Group Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Assistant Practice Manager - Healthcare
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Marfleet Group Practice on LinkedIn. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for assistant practice managers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with NHS systems and your managerial background. Make sure to connect your past roles to the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Trainee Assistant Practice Manager - Healthcare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Assistant Practice Manager role. Highlight your experience in primary care and managerial roles, and don’t forget to mention any relevant qualifications in customer service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare and how your skills align with our practice's needs. Keep it friendly and professional, just like us!
Show Off Your Interpersonal Skills: Since this role involves a lot of communication, make sure to showcase your interpersonal skills in your application. Give examples of how you've effectively dealt with patients or staff in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Marfleet Group Practice
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Trainee Assistant Practice Manager. Familiarise yourself with NHS policies, QOF targets, and CQC compliance. This will show that you're not just interested in the role but also understand the healthcare landscape.
✨Show Off Your Interpersonal Skills
Since this role involves a lot of communication with staff, patients, and external agencies, be ready to demonstrate your interpersonal skills. Think of examples where you've effectively resolved issues or provided excellent customer service in a healthcare setting.
✨Be Ready to Discuss Team Management
With managerial experience being a requirement, prepare to talk about your past experiences in team management. Highlight how you've supported staff development, handled underperformance, and contributed to a positive work environment.
✨Flexibility is Key
This role requires adaptability, so be prepared to discuss how you've managed changing priorities in previous jobs. Share specific instances where you've had to adjust your plans to meet the needs of the service, showcasing your willingness to learn and grow.