At a Glance
- Tasks: Lead a team in a new luxury store, ensuring exceptional customer experiences.
- Company: Join Marfa Stance, an innovative brand redefining luxury outerwear.
- Benefits: Competitive pay, performance-based commission, and a vibrant work environment.
- Other info: Exciting opportunity to grow within a supportive London-based team.
- Why this job: Be part of a dynamic team and make a real impact in fashion.
- Qualifications: Retail management experience and a passion for sustainable fashion.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about fashion and looking for an exciting opportunity in luxury retail? Marfa Stance, the innovative luxury outerwear brand known for its modular and buildable designs for all seasons, is seeking an enthusiastic and experienced Store Manager to lead the team in a new store opening in Chelsea.
Key Responsibilities
- Achieve budgets and KPI targets and analyse performance to take relevant actions for business growth.
- Provide exceptional customer service and ensure a memorable shopping experience.
- Ensure the team is fully trained in customer service, product knowledge, and store targets.
- Utilise retail and styling expertise to assist customers in selecting the perfect pieces and making them modular.
- Share knowledge of luxury brands and sustainable fashion with our clientele.
- Maintain the visual aesthetics of the shop to reflect the high standards of Marfa Stance.
- Work collaboratively with the head office team to achieve sales goals and uphold the brand’s reputation.
- Maintain and build customer relationships through email/phone communication after purchase and outreach to bring customers back to the store.
Requirements
- Previous management experience in retail and styling, preferably within the luxury sector.
- Strong customer service skills and a natural flair for interacting and communicating with people.
- Enthusiasm for fashion design and sustainable fashion practices.
- Sales and result-driven with an excellent understanding of performance analysis.
- Ability to work weekends and weekdays; availability to be discussed during the interview process.
- Strong customer relations and CRM experience, ideally with knowledge and own client list from the Chelsea area.
Perks
- Competitive pay.
- Commission scheme available based on performance.
- Opportunity to work with a dynamic and innovative fashion brand.
- A vibrant and supportive work environment in London.
If you are passionate about fashion and have the skills and enthusiasm we are looking for, we would love to hear from you! Join Marfa Stance and be a part of our journey to redefine luxury outerwear.
Store Manager in London employer: MARFA STANCE
Marfa Stance is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of London. With a commitment to sustainability and innovative design, employees are encouraged to grow and develop their skills while contributing to meaningful projects within the luxury fashion industry. The company values proactive team members and offers opportunities for involvement in exciting brand activities, making it a rewarding place to build a career.
