At a Glance
- Tasks: Lead a passionate team in delivering exceptional customer service and achieving sales targets.
- Company: Join Marfa Stance, a cutting-edge luxury outerwear brand in Chelsea.
- Benefits: Competitive pay, performance-based commission, and a vibrant work environment.
- Other info: Flexible working hours and opportunities for growth in a dynamic setting.
- Why this job: Be part of an innovative brand redefining luxury fashion with sustainable practices.
- Qualifications: Retail management experience and a flair for fashion and customer relations.
The predicted salary is between 25000 - 32000 £ per year.
Are you passionate about fashion and looking for an exciting opportunity in luxury retail? Marfa Stance, the innovative luxury outerwear brand known for its modular and buildable designs for all seasons, is seeking enthusiastic and experienced Assistant Store Manager to the team in a new store opening in Chelsea.
Key Responsibilities
- Achieve budgets and KPI's targets and ability to analyse performance and take relevant actions on areas of improvement to develop business growth.
- Provide exceptional customer service to ensure a memorable shopping experience.
- Ensuring the team are fully trained in customer service, product knowledge and store targets.
- Utilize your retail and styling expertise to assist customers in selecting the perfect pieces and making it modular.
- Share your knowledge of luxury brands and sustainable fashion with our clientele.
- Maintain the visual aesthetics of the shop to reflect the high standards of Marfa Stance.
- Work collaboratively with the Store manager and head office team to achieve sales goals and uphold the brand’s reputation.
- Maintaining and building customer relationships by communicating via email/phone after purchase and outreaching to bring customers to the store.
Requirements
- Previous management experience in retail and styling, preferably within the luxury sector.
- Strong customer service skills and a natural flair for interacting and communicating with people.
- Enthusiasm for fashion design and sustainable fashion practices.
- Sales and results driven and an excellent understanding of performance analysis to help drive the business.
- Ability to work weekends and weekdays. Availability to be discussed during the interview process.
- Strong customer relations and CRM experience.
- Flexibility to work between our two retail locations when needed.
Perks
- Competitive pay.
- Commission scheme available based on performance.
- Opportunity to work with a dynamic and innovative fashion brand.
- A vibrant and supportive work environment in London.
If you are passionate about fashion and have the skills and enthusiasm we are looking for, we would love to hear from you! Join Marfa Stance and be a part of our journey to redefine luxury outerwear!
Assistant Store Manager employer: MARFA STANCE
Marfa Stance is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of London. With a commitment to sustainability and innovative design, employees are encouraged to grow and develop their skills while contributing to meaningful projects within the luxury fashion industry. The company values proactive team members and offers opportunities for involvement in exciting brand activities, making it a rewarding place to build a career.
