Marex is seeking an IT Service Desk Analyst to provide first-line technical support for business users at London sites. You will diagnose and resolve hardware, software, and system-related issues to minimise disruption, log and track incidents, and escalate where required.
Responsibilities include handling tickets in JIRA, maintaining documentation, and contributing to knowledge sharing. Shift work from 6am to 7pm, Monday to Friday, with possible weekend work.
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IT Service Desk Analyst - Desktop & User Support (London) employer: Marex
Marex is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their roles and contribute to meaningful projects. Located in a dynamic environment, Marex offers competitive benefits, continuous professional development opportunities, and a commitment to compliance and operational excellence, making it an ideal place for those looking to grow their careers in the tech industry.