Trading Systems Support Apprentice
Trading Systems Support Apprentice

Trading Systems Support Apprentice

London Full-Time No home office possible
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At a Glance

  • Tasks: Support trading platforms and assist clients with onboarding and system issues.
  • Company: Marex Group is a global financial services platform listed on Nasdaq, offering market access and liquidity.
  • Benefits: Gain hands-on experience in a dynamic environment with opportunities for growth and learning.
  • Why this job: Join a collaborative team that values integrity and offers a chance to impact the trading world.
  • Qualifications: Basic understanding of databases and Excel; strong communication skills and a proactive attitude required.
  • Other info: Flexible shift coverage needed; embrace a fast-paced, tech-driven trading environment.

Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.

Trading System Support Analyst to provide 1 st /2 nd
level support to all Front Office, real-time trading and market data systems.

Responsibilities

  • Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base.
  • Trading front end functionality knowledge.
  • Assist in client On-Boarding.
  • High Frequency trading platform knowledge.
  • User & account administration to include limits adjustments upon Risk approval.
  • System outage management of client trades.
  • Liaison between technology dept. and business groups to communicate changes.
  • On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
  • Must be comfortable with shift coverage generally between 7:00am and 17:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage.
  • Ensuring compliance with the company’s regulatory requirements under the FCA.
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with the FCA’s Code of Conduct/Marex’s Code of Conduct.
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
  • To report any breaches of policy to Compliance and/ or your supervisor as required.
  • To escalate risk events immediately.
  • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time

Skills and Experience

  • Basic understandingof database queries and excel for Compliance audits and management reporting
  • Excellent verbal and written communication skills
  • Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements.
  • Proactive and willingness to pick up issues.
  • A collaborative team player, approachable, self-efficient and influences a positive work environment.
  • Resilient in a challenging, fast-paced environment.
  • Excels at building relationships, networking and influencing others.
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

Conduct Rules

You must:

  • Act with integrity
  • Act with due skill, care and diligence
  • Be open and cooperative with the FCA, the PRA and other regulators
  • Pay due regard to the interests of customers and treat them fairly
  • Observe proper standard of market conduct

Company Values

Acting as a role model for the values of the Company:

Respect – Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Integrity – Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

Collaborative – We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Developing our People – Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Adaptable and Nimble – Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

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Trading Systems Support Apprentice employer: Marex Group

Marex Group plc is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the fast-paced financial services sector. With a strong commitment to employee development, Marex provides ample growth opportunities and encourages a culture of integrity and respect, making it an ideal place for ambitious individuals to build their careers. Located in a global hub with access to diverse markets, employees benefit from a technology-led approach and a supportive team atmosphere that values adaptability and excellence.
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Contact Detail:

Marex Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trading Systems Support Apprentice

✨Tip Number 1

Familiarise yourself with Marex Group's trading platforms and services. Understanding their specific offerings will not only help you during the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your knowledge of database queries and Excel, as these skills are crucial for compliance audits and management reporting. Being able to showcase your proficiency in these areas can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Marex Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 4

Prepare to discuss how you embody the company's values, such as integrity and collaboration. Be ready to share examples from your past experiences that reflect these qualities, as they are essential for success in this role.

We think you need these skills to ace Trading Systems Support Apprentice

Basic understanding of database queries
Proficiency in Excel for compliance audits and management reporting
Excellent verbal and written communication skills
Dynamic work ethic with adaptability to changing environments
Proactive problem-solving skills
Team collaboration and interpersonal skills
Resilience in fast-paced environments
Ability to build relationships and network effectively
Strategic thinking and agility in anticipating challenges
Understanding of trading platforms and market data systems
User and account administration skills
Knowledge of regulatory compliance under FCA
Operational risk management awareness
Commitment to integrity and ethical standards

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Trading Systems Support Apprentice position. Familiarise yourself with Marex Group's services and how they operate in the financial markets.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your understanding of trading platforms, database queries, and any experience in client support or financial services.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Marex Group that attract you, and explain how your skills and experiences make you a great fit for the team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Marex Group

✨Understand the Trading Platforms

Familiarise yourself with the trading platforms that Marex Group uses. Knowing the front-end functionality and how these systems operate will help you answer questions confidently and demonstrate your readiness for the role.

✨Showcase Your Communication Skills

Since the role involves liaising between technology and business groups, it's crucial to exhibit excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in past experiences.

✨Demonstrate Adaptability

The trading environment is dynamic, so be ready to discuss how you've adapted to changes in previous roles. Highlight your willingness to learn new technologies and how you've successfully navigated challenges.

✨Emphasise Team Collaboration

Marex values teamwork highly. Be prepared to share instances where you've worked collaboratively in a team setting, showcasing your ability to influence a positive work environment and build relationships.

Trading Systems Support Apprentice
Marex Group
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