Energy Operations Support (VN2938) in London

The Energy Operations Department supports our Energy Brokers and the clients they serve.

They are responsible for the timely submission of trades onto exchanges and the venues we support, and for providing first‑line support for Trayport and NEON Energy.

To provide direct support to a range of Energy Commodity broking desks with a focus on Oil & Physical markets, we ensure coverage is aligned with each desk’s needs.

Key duties include deal entry into internal and external platforms, trade reconciliations, recapping, and problem solving.

Ad‑hoc responsibilities involve assisting the Energy Client Services team with onboarding new clients and ensuring compliance with all regulatory and SOX requirements.

Responsibilities

• Ensure all top‑day trades are allocated, cleared, and accepted in a timely and efficient manner.
• Work closely with front‑office brokers, providing assistance with all queries and requirements.
• Execute deal entry into in‑house and external exchange systems.
• Configure and monitor counterparty commission rates.
• Perform daily monitoring and problem resolution of downstream internal system feeds and processes.
• Deliver general customer support.
• Report issues to the back‑office supervisor and clearing manager.
• Provide back‑office administration support under the guidance of the OTC back‑office manager.
• Assist the Brokerage Department on relevant queries.
• Manage email efficiently, including both personal and group mailboxes.
• Distribute reports accurately and on time.
• Ensure compliance with the company’s regulatory requirements under the FCA.
• Adhere to the operational risk framework, meeting all regulated and company‑determined parameters.
• Model the highest standards of integrity and conduct, reflecting company values.
• Comply with the FCA’s Code of Conduct at all times.
• Stay fully aware of and adhere to internal policies related to your role.
• Report any breaches of policy to Compliance and/or your supervisor as required.
• Escalate risk events immediately.
• Provide input to risk management processes when required.

Skills & Experience

• Ability to work effectively under pressure in a busy environment.
• Strong communication skills within the team and across business areas.
• Punctuality and enthusiasm for work.
• Flexibility and adaptability to changing responsibilities.
• Strict and disciplined work ethic, offering assistance to colleagues.
• Knowledge and experience of exchange deal entry systems.
• Knowledge and experience of Trayport/Global Vision trading platform.
• Self‑initiative and the ability to work as part of a team.
• Proficiency with MS Office applications.
• Problem‑solving abilities and attention to detail.
• Competencies
• Effective teamwork under pressure.
• Customer focus and strong communication.
• Delegation, knowledge sharing, and experience sharing.
• Flexibility and adaptability.
• Decision making based on facts and data.
• Leadership by example.
• Commitment to continuous improvement.
• Excellent verbal and written communication.
• Ability to organize, interpret, and manipulate data sets.
• Collaborative, approachable, self‑efficient, and positive influence.
• Resilience in a challenging, fast‑paced environment.
• High‑level responsibility in a fast‑paced, high‑volume setting.
• Relationship building, networking, and influencing others.
• Strategic collaboration with insight and agility to anticipate future challenges and ensure operational effectiveness.

Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all candidates.

#J-18808-Ljbffr