At a Glance
- Tasks: Lead technology services for client engagement and cross-selling initiatives.
- Company: Join Marex Group, a global leader in financial services with a collaborative culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a diverse team driving innovation in financial technology.
- Why this job: Shape the future of client technology in a dynamic financial landscape.
- Qualifications: Experience in client engagement tech and strong leadership skills required.
The predicted salary is between 43200 - 72000 £ per year.
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions.
The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile ‘streams’ aligned to specific business areas.
The Business Technology function ensures delivery of Technology services to each Marex business area. We partner with the business to optimise their technology stack, prioritise their strategic technology roadmap and drive their software delivery lifecycle.
Based in London, the Head of Client Technology will be responsible for the delivery of Technology services to the Client Technology business stream. The Client Technology business line within Marex is responsible for building client engagement capabilities for businesses to leverage, including Neon, CRM and client data management.
This role will work closely with the Business Owner and senior stakeholders of the business to define the requirements of the technology delivery. The role’s other key interfaces are the business aligned development and support functions.
Responsibilities- Define and support the strategic technology direction for the Cross Sell and Client Engagement business unit.
- Partner with the Business Owner and Technology leadership on budgeting, forecasting, and investment planning.
- Develop and communicate clear, outcome focused technology roadmaps aligned to business priorities.
- Right size the technology footprint for the business line, including resourcing across Business Technology, Development, and Application Support teams.
- Act as a senior technology partner to business stakeholders, securing alignment, adoption, and prioritisation of Client Technology initiatives.
- Ensure alignment with the core Technology Strategy and promote reuse of existing platforms, vendors, and services where appropriate.
- Drive innovation and identify new solutions that deliver competitive advantage.
- Serve as the primary interface to AI, Data, and Development teams to ensure aligned and prioritised delivery.
- Contribute to departmental technical direction by researching emerging technologies and evaluating third party tools and platforms.
- Clearly outline initiatives and epics by specifying their intended business outcomes and mutually agreed acceptance criteria.
- Partner with the business as product lead for Neon, translating cross‑selling strategy into prioritised, deliverable technology outcomes.
- Oversee delivery of major initiatives, ensuring projects are delivered on time, on budget, and to agreed quality standards.
- Maintain awareness of applicable risk, regulatory, audit, and compliance requirements.
- Promote and enforce best practice software development processes and standards.
- Foster an inclusive, collaborative culture, recognising end to end lifecycle impacts and engaging all affected stakeholders during change.
- Ensure compliance with the company’s regulatory requirements under the FCA.
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
- Report any breaches of policy to Compliance and/or your supervisor as required.
- Escalate risk events immediately.
- Provide input to risk management processes, as required.
- Strong experience delivering Client Engagement and Cross Selling technology within a financial institution, including Salesforce.
- Knowledge of vendor platforms used within derivatives and clearing environments.
- Proven vendor and third-party delivery management experience.
- Agile product development and delivery expertise.
- Excellent stakeholder management and communication skills.
- Strong leadership capability with a delivery focused entrepreneurial mindset.
- Experience designing secure, resilient, and scalable technology solutions.
- Broad asset class knowledge; commodities experience preferred.
- End to end trade lifecycle knowledge.
- Exposure to trading, pricing, risk, and algorithmic trading platforms.
- Experience with cloud technologies, Microsoft platforms, and modern deployment models.
- A collaborative team player, approachable, self-efficient and influences a positive work environment.
- Resilient in a challenging, fast-paced environment.
- Ability to take a high level of responsibility in a fast pace and high-volume environment.
- Excels at building relationships, networking and influencing others.
- Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.
- Respect – Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm.
- Integrity – Doing business the right way is the only way.
- Collaborative – We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork.
- Developing our People – Our people are the basis of our competitive advantage.
- Adaptable and Nimble – Our size and flexibility is an advantage.
Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all.
Head of Client Technology employer: Marex Group
Marex Group plc is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee development, Marex provides ample opportunities for growth within a technology-led financial services platform that values integrity, respect, and adaptability. Employees benefit from a supportive culture that encourages teamwork and fosters a sense of belonging, making it an ideal place for ambitious professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Technology
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Marex. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Marex's tech initiatives. Show us you know our business and how you can contribute to our client technology goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Head of Client Technology role. We want to hear how you can drive innovation and deliver results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Marex team.
We think you need these skills to ace Head of Client Technology
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Client Technology role. Highlight your experience in client engagement and cross-selling technology, especially within financial institutions. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Marex. Share specific examples of your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:As a senior role, we’re looking for strong leadership capabilities. In your application, emphasise your experience in leading teams and driving technology initiatives. Let us know how you’ve influenced positive change in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Marex team!
How to prepare for a job interview at Marex Group
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially around client engagement and cross-selling tech like Salesforce. Brush up on your knowledge of vendor platforms and agile product development to show you’re ready to hit the ground running.
✨Understand the Business Landscape
Familiarise yourself with Marex Group's services and how technology plays a role in their operations. Knowing the ins and outs of commodities, derivatives, and the financial markets will help you speak confidently about how you can contribute to their goals.
✨Prepare for Stakeholder Engagement
Since this role involves working closely with business owners and senior stakeholders, think about examples from your past where you successfully managed stakeholder relationships. Be ready to discuss how you can align technology initiatives with business priorities.
✨Showcase Your Leadership Skills
As a Head of Client Technology, you’ll need strong leadership capabilities. Prepare to share experiences where you’ve led teams or projects, particularly in fast-paced environments. Highlight your ability to foster collaboration and drive innovation within your team.