At a Glance
- Tasks: Lead a passionate team and manage all aspects of our premium sandwich shop.
- Company: Mardy’s, a growing sandwich and coffee shop in Mayfair.
- Benefits: Competitive salary, quarterly bonuses, free food and coffee on shifts.
- Other info: Join us early and grow with a team that truly cares.
- Why this job: Take ownership and shape the future of Mardy’s with your ideas.
- Qualifications: Proven leadership in hospitality and strong P&L management skills.
The predicted salary is between 29700 - 36300 £ per year.
Mardy’s is a premium sandwich and coffee shop in Mayfair. We make properly good sandwiches with great coffee alongside. We opened in 2026 and we’re growing. We’re obsessive about quality, quick on our feet and warm with every guest.
The role
We’re not looking for a manager. We’re looking for a leader: someone who can run a business. This store is yours to run, end to end. The team, the rota, the P&L, the standards and every guest who walks through the door. Real ownership, real accountability, and a reward that reflects it.
What you’ll do
- Lead, recruit, train and develop a high-performing team
- Own the store P&L, managing labour, COGS, waste and margin to target
- Build and manage rotas around trading patterns
- Set and hold the standard for food quality, speed and service, every day
- Deliver a great experience for every guest
- Keep the store fully compliant with food safety, allergens and health & safety
- Help build the future of Mardy’s. We want your ideas.
What we need
- Proven leadership. You’ve run teams and sites in hospitality.
- P&L fluency. Labour, COGS, waste, margin. You don’t just read them, you move them.
- Standards, every day. You build teams that hold the line when you’re not watching.
- Owner mindset. You run the store like it’s yours, because the results are.
- Big ambitions. You’re driven in work and in life, and you want a role that keeps up.
What you get
- Competitive salary, based on your experience.
- Quarterly bonus. Hit your P&L and guest experience targets, and see it in your pay.
- Be part of a team that cares. From how we show up to what we serve, we take pride in all of it.
- Ground floor. Join early and shape (y)our future. Help build what Mardy’s becomes, and grow with it.
- Fed and caffeinated. Free food and coffee on every shift.
Hours
Full‑time, worked across Monday to Sunday on a varied rota, including weekends.
General Manager in London employer: Mardy's
Mardy's provides a unique opportunity for ambitious leaders to thrive in a fast-paced retail environment. With a focus on performance-based rewards and professional growth, employees can shape the future of the company while ensuring high standards of service and food quality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mardy's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mardy's
Don't be shy about reaching out to Mardy's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mardy's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mardy's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
